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I was having trouble with folders in Thunderbird on my desktop which were different to my Thunderbird folders on my android phone. I deleted Thunderbird from my desktop and also the profiles. I wanted to start again, but Thunderbird will not reopen. How can I get Thunderbird to open and start over with the setup. I am enjoying Thunderbird on my phone and it has all the folders from the email server. Thank you

Moderator note: Moved from the Firefox Desktop forum to the Thunderbird Desktop forum.

Hi,

I wanted Thunderbird to stop downloading messages from an old gmail account, but wanted to keep a kind of archive, so what I did was dragged all the account folders (Inbox, Sent, Trash) to Local Folders so that I can continue to reference downloaded emails (the account was using POP, not IMAP).

I'm on Windows 11. Inbox file is basically the same size as it used to be (just now in Local Folders) but Sent, Trash, other subfolders have all almost exactly doubled in filesize compared to what they were before I dragged (moved) the folders to Local Folders. I don't think there are doubles of messages when I look in Local Folders or anything.

Any ideas why the double filesizes? All the .msf filesizes are like, 15% smaller for some reason.

Thanks.

I have my Firefox update settings on "Check for updates but choose when to install". When I get the pop-up to advise that there is an update available I select the "Update later" option but the update loads regardless of my choice. This happens on both my PC and laptop. I use a variety of online software for my work and frequently one or more will stop working or crash and Firefox advises that the problem is caused by an update needing to restart. The reason I choose to Update Later is so that I can just get on with my work and then update Firefox when it suits me. Currently, I end up having to shut down all open browser windows and then go through and sign in to all required windows and tabs again before I can continue with work. Needless to say this is VERY ANNOYING. Please advise why the updates are loading automatically when I have set my preference set to Update Later.

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the phone has either refused to sync when I tapped the command, or hasn't synced for many hours or sometimes days (which is why I tried to do it manually). So, I signed out of my FF account on all 3 devices and then signed back in. The desktop computer and tablet are syncing normally, but the phone still won't sync. When I tap the 3-dot menu on the phone and then my name, it says the phone has NEVER been synced and tapping the sync command does nothing. Under "Choose what to sync", all options are checked, but greyed out. Can't change them, in other words. When I access bookmarks on the phone, it properly shows what was there before the last sync. The phone is running FF version 150.0 Build 2016155439

Help!

Why doesn't Thunderbird have a recall feature where I can recall and given sent email like those in Outlook and Exhange has?

You know there is good reasons for wanting that ability and be supprised to see how many people wish they didn't send that email.

Hello, I have my Apple settings set to dark mode at night time. I noticed even with Firefox having system selected for website appearance, it still does light mode at night. I attached a screenshot showing the discrepancy. Can you please get this fixed!

Hello,

Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think is the name on the card and, in my experience, it is often wrong. If the user deletes the mistaken value autofill will insert the correct name where it was, but, if the aberrant entry is left in place, autofill will not change it, and the payment can be refused. Would it be an idea to have autofill insert the correct name even if the field already has a value? If the value written by the site is correct then nothing is changed, but if it is wrong a refusal could be forestalled.

Alan.