How to transfer account colors to other installs

Version 153 brought account colors to the desktop app. Is there any smoother way to transfer just these settings, no more, no less, to other machines, other than copying… (続きを読む)

Version 153 brought account colors to the desktop app.

Is there any smoother way to transfer just these settings, no more, no less, to other machines, other than copying the whole profile? I'm using TB on 3 different pc's, of which one has a special profile.

Right now I made screenshots of all 7 accounts + color. I can do it by hand but that's rather cumbersome.

Open 3

Firefox creates duplicate Dock icons and has audio playback issues on macOS Tahoe

I'm using the latest version of Firefox on macOS Tahoe. Over the past 2–3 days, Firefox has started behaving unexpectedly. Issues: Firefox automatically creates additi… (続きを読む)

I'm using the latest version of Firefox on macOS Tahoe. Over the past 2–3 days, Firefox has started behaving unexpectedly.

Issues:

   Firefox automatically creates additional Dock icons while I'm only using a single Firefox window. Even if I remove the extra icon, it reappears after some time.
   When I open a different Firefox profile, it launches under a new Dock icon instead of using the existing Firefox icon. As a result, I end up with three separate Firefox Dock icons simultaneously.
   Firefox also fails to play pronunciation audio on some dictionary websites (e.g., JapanDict). Clicking the speaker icon produces only a brief click with no spoken audio. The same pronunciation works correctly in Safari, suggesting a Firefox-specific issue.

Expected behavior:

   Firefox should use a single Dock icon (unless intentionally running separate app instances).
   Different profiles should not create unexpected duplicate Dock icons.
   Pronunciation audio should play normally, as it does in Safari.

Environment:

   macOS Tahoe (latest version)
   Firefox (latest version)
Open

My Thunderbird email isn't receiving sends from Practice Better any more, when it used to.

Addressing the problem, Practice Better says my acct is not blocked on their end. They say put notifications@practicebetter.io in a safe senders list, but I can't find a… (続きを読む)

Addressing the problem, Practice Better says my acct is not blocked on their end. They say put

notifications@practicebetter.io in a safe senders list, but I can't find anything like that. How could I get my Thunderbird email acct to accept Practice Better's messages?

Thanks, Jane Kroll

Open

How to change the reply default font color in Thunderbird

Is there a way to change the default font color for replies in Thunderbird? Nothing I do works, and it is a real pain to have to manually change the color every time I re… (続きを読む)

Is there a way to change the default font color for replies in Thunderbird? Nothing I do works, and it is a real pain to have to manually change the color every time I reply to an email.

Thanks.

Open 8

Memory leak > Thunderbird 140.12.1esr, even with TB started in Troubleshoot Mode

Hi, I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor. I'm witnessing Memory leak > Thunderbird who usually use 800MB jum… (続きを読む)

Hi,

I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor.

I'm witnessing Memory leak > Thunderbird who usually use 800MB jumps to Gb up to 60Gb

It makes this version unusable.

Here is a loom of the incident: https://www.loom.com/share/0b8e661b42d64d749d80adfd71fd1e04

+ a screenshot


Anyone can help ?

Best Olivier

Open 9

Popup when Firefox was closed forced a tab out and my profile is outdated

Pop up notification for an outdated profile/version of firefox when firefox was closed which made the game tab out and I couldn't move until I was able to tab back in. Ho… (続きを読む)

Pop up notification for an outdated profile/version of firefox when firefox was closed which made the game tab out and I couldn't move until I was able to tab back in. How do I get rid of this and keep my current profile and get it up to date so that I can use the same profile?

Solved 5

how do I retrieve recently closed windows

I had several windows opened and when I LOGGED OFF FIREFOX AND REOPENED IT ALL OF THE WINDOWS I had visited were gone, I tried to reopen FIREFOX and there was nothing I c… (続きを読む)

I had several windows opened and when I LOGGED OFF FIREFOX AND REOPENED IT ALL OF THE WINDOWS I had visited were gone, I tried to reopen FIREFOX and there was nothing I could do to reopen the windows.

Is all of my data gone?

Open

So far I HATE you in my first hour on Firefox.

So far I HATE you in my first hour on Firefox!!!!. I'm 80yo ill-disabled on a CloudMobile Android C8 phone & find your account set-up process too overwhelming arduous… (続きを読む)

So far I HATE you in my first hour on Firefox!!!!. I'm 80yo ill-disabled on a CloudMobile Android C8 phone & find your account set-up process too overwhelming arduous & unfriendly, I never got my secondary email submitted!!!!. I've never even used the Firefox browser YET!!!!! AND NOW I Already HATE IT!!!! Every time I tried to enter my new 5-minutes Mozilla account code, the Firefox code page was gone on my stupid Android phone! I'm very sorry but hate the daunting confusing Firefox Mozilla account set-up hassle!!!!

Open

Why do i keep getting alert notices on my phone from thunderbird?

I keep getting alert notices on my phone from thunderbird. It started when i was going to add thunderbird to one of my other devices. But i changed my mind and deleted i… (続きを読む)

I keep getting alert notices on my phone from thunderbird. It started when i was going to add thunderbird to one of my other devices. But i changed my mind and deleted it on that device.

Open 1

Need help recovering my profile from a zip file

Not sure if I picked the correct topic for this... I had to reinstall Windows 11 on my PC as the old copy was corrupt to the point I could not install updates, even with … (続きを読む)

Not sure if I picked the correct topic for this...

I had to reinstall Windows 11 on my PC as the old copy was corrupt to the point I could not install updates, even with Microsoft's help. Before I made the plunge, I used Tools -> Export to create a zip file on my D:. After installing Thuderbird on the rebuilt copy, I went to Tools -> Import to recover everything.

About 19% in, I received error "Import failed unexpectedly, more information may be available in the Error Console." I found the Error Console but don't know how top proceed.

Initial messages: module is not a constructor ExtensionCommon.sys.mjs:1679:15 EmptyDatabaseError: "blocklists/addons-bloomfilters" has not been synced yet Database.sys.mjs:19:5 NS_ERROR_ABORT: Password dialog canceled 2 MsgIncomingServer.sys.mjs:923:24

Messages at the bottom of the console: Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:781
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:772
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.sys.mjs:745
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.sys.mjs:354

ThunderbirdProfileImporter.sys.mjs:781:19 1785523577301 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/26c785ea-2226-4024-9b0e-cf44ce2860f7/first-shutdown/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577301 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 26c785ea-2226-4024-9b0e-cf44ce2860f7: {"isTrusted":true} Log.sys.mjs:722 1785523577302 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/bc5b8fd6-8907-4169-9e98-2c732d265c20/main/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577302 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping bc5b8fd6-8907-4169-9e98-2c732d265c20: {"isTrusted":true} Log.sys.mjs:722 1785523577302 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/01ee7ef8-942d-4fbd-a404-debd99ad5e4d/new-profile/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577302 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 01ee7ef8-942d-4fbd-a404-debd99ad5e4d: {"isTrusted":true} Log.sys.mjs:722 1785523577325 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/1f64b615-ed65-4a65-8853-7bd3e3077b54/health/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577330 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/26c785ea-2226-4024-9b0e-cf44ce2860f7/first-shutdown/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577330 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 26c785ea-2226-4024-9b0e-cf44ce2860f7: {"isTrusted":true} Log.sys.mjs:722 1785523577331 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/bc5b8fd6-8907-4169-9e98-2c732d265c20/main/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577331 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping bc5b8fd6-8907-4169-9e98-2c732d265c20: {"isTrusted":true} Log.sys.mjs:722 1785523577331 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/01ee7ef8-942d-4fbd-a404-debd99ad5e4d/new-profile/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523577331 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 01ee7ef8-942d-4fbd-a404-debd99ad5e4d: {"isTrusted":true} Log.sys.mjs:722 1785523577334 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 1f64b615-ed65-4a65-8853-7bd3e3077b54, overwrite: false pop3.server1.1: NetworkTimeoutError: a Network error occurred Pop3Client.sys.mjs:381:18 pop3.server1.1: SecurityError info: Pop3Client.sys.mjs:441:20 pop3.server1.1: SecurityError cert chain: imap.email.comcast.net; serial# 5F:F9:03:A2:A2:B8:A3:45:AE:17:FE:A1:C9:15:D6:45 <- Norton Web/Mail Shield Root; serial# 2F:61:CC:98:EC:34:F2:43:99:93:5B:E6:A0:A5:DF:E2 Pop3Client.sys.mjs:446:22 1785523697961 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/1f64b615-ed65-4a65-8853-7bd3e3077b54/health/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523697961 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 1f64b615-ed65-4a65-8853-7bd3e3077b54: {"isTrusted":true} Log.sys.mjs:722 1785523697962 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/26c785ea-2226-4024-9b0e-cf44ce2860f7/first-shutdown/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523697962 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 26c785ea-2226-4024-9b0e-cf44ce2860f7: {"isTrusted":true} Log.sys.mjs:722 1785523697962 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/bc5b8fd6-8907-4169-9e98-2c732d265c20/main/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523697962 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping bc5b8fd6-8907-4169-9e98-2c732d265c20: {"isTrusted":true} Log.sys.mjs:722 1785523697963 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/01ee7ef8-942d-4fbd-a404-debd99ad5e4d/new-profile/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523697963 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 01ee7ef8-942d-4fbd-a404-debd99ad5e4d: {"isTrusted":true} Log.sys.mjs:722 1785523947429 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/1f64b615-ed65-4a65-8853-7bd3e3077b54/health/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523947429 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 1f64b615-ed65-4a65-8853-7bd3e3077b54: {"isTrusted":true} Log.sys.mjs:722 1785523947430 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/26c785ea-2226-4024-9b0e-cf44ce2860f7/first-shutdown/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523947431 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 26c785ea-2226-4024-9b0e-cf44ce2860f7: {"isTrusted":true} Log.sys.mjs:722 1785523947431 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/bc5b8fd6-8907-4169-9e98-2c732d265c20/main/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523947431 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping bc5b8fd6-8907-4169-9e98-2c732d265c20: {"isTrusted":true} Log.sys.mjs:722 1785523947431 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/01ee7ef8-942d-4fbd-a404-debd99ad5e4d/new-profile/Thunderbird/153.0.1/release/20260728090639?v=4: eUnreachable Log.sys.mjs:722 1785523947431 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 01ee7ef8-942d-4fbd-a404-debd99ad5e4d: {"isTrusted":true} Log.sys.mjs:722

I have an image copy of my old installation. Can I simply locate the Thunderbird profile on the backup and restore it?

Open 17

Firefox sometimes closes many tabs automatically

Hi all, Sometimes Firefox just closes a couple dozens tabs - I keep around 200 or 300 open - without my request or confirmation. It's not frequent, but quite annoying. Cl… (続きを読む)

Hi all,

Sometimes Firefox just closes a couple dozens tabs - I keep around 200 or 300 open - without my request or confirmation. It's not frequent, but quite annoying. Clicking History > Recently closed tabs > Reopen all tabs does not restore all. I don't know where I can find references for the lost tabs or Firefox logs where I could check what happened. My only suspicion is that I inadvertently rest my hand or finger somewhere in my notebook's trackpad, and somehow Firefox understand that as a request to close several tabs at once, but I have no clue if that makes any sense. I didn't test in Safe Mode because this happens too unfrequently for me to tell if Safe Mode avoids the problem.

Could you pls help me finding the reason for that? Does Firefox keep any kind of log I can check? Are there any keboard shortcuts or mouse/trackpad action that can be set up to do this?

Firefox version: 153.0.1 Distro: Linux Mint Version: 21.3 (Virginia) (Based on Ubuntu 22.04 - Jammy) Kernel: 5.15.0-186-generic

Thanks!

Open

After the lastest update all of the folders I've created and emails within them are missing

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'… (続きを読む)

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'm not sure if I have a backup of it. I've included the screenshot as you ask for. I know that those folders and emails are there as I was playing around with the the 3 lines > View and when I moved between the different choices I saw my folders/emails are all in there.

Any assistance you can provide is appreciated!

Open 4

thunderbird normally displays messages in a list, in whatever order is specified, usually by date. Somehow my messages apear as a list of boxes displayed in a line accrossthe top of my screen. How do i return to the normal list display?

Thunderbird display messages in boxes arranged horizontally accross the top of the screen. How do I change that displAy to a list of messages listed from the top of the… (続きを読む)

Thunderbird display messages in boxes arranged horizontally accross the top of the screen. How do I change that displAy to a list of messages listed from the top of the page to the bottom

Open 1