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Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

For whatever reason, although I've had this account for years and regularly contribute I always get this page at startup begging me for more money and even if I donate, I can't get past the begging page.

I am now locked out of the account. No login info works and I'm unable to access years of emails

I have not changed my password since I opened the account and frankly I am as aggravated and pissed off as can be. I can't get to do anything at all but read the page begging me for money even after I just made another contribution and although I haven't changed any login info I keep getting the login failed message

I'm a transgender and is some cases people wanted to kill me, right now their coping everything in my cell phone that's what they are saying, what should I do? Will you please help me with your VPN incase it helps, please?

I have installed version 153 of Firefox for Android (see attached screenshot).

The release notes say that it supports importing bookmarks from csv files. https://support.mozilla.org/en-US/kb/importing-bookmarks-firefox-android says to tap bookmarks and then tap the menu icon at the top.

When I go bookmarks THERE IS NO MENU ICON (see attached screenshot).

What is going on?

I receive various emails that often contain links to articles and other websites. Although none have ever been troublesome, Firefox is now preventing me from viewing them "for my own safety". How do I go back to simply viewing the stuff I'm reading about in my email?

If you are using the release level of 153, and prefer not to see the Thundermail menu entry, do these two things:

Add this statement to the userControl.css file: /* ##### Stop display of Thundermail menu item. */ @media not -moz-pref("mail.accounthub.thundermail.enabled") {

 #tbpro-menu-id-root { 
   display: none; 
 } 

}

Set this entry in Config Editor to FALSE: mail.accounthub.thundermail.enabled

Dear Support,

Firefox exhibits significant performance and usability issues related to its cookie and data storage management. Despite implementing ad blocker extensions, the browser remains saturated with cookies and persistent advertisements. Regularly clearing browsing data and cookies is necessary; however, navigating to the settings menu is time-consuming. I recommend developing a browser widget that facilitates rapid data clearing directly from the toolbar or frame. Additionally, implementing a session-saving feature to preserve a set of pinned tabs upon closing and reopening the browser would enhance workflow efficiency, allowing for a quick start with a predefined workspace.

This is all happening while using it for simple tasks like search or copying a text.

Furthermore, the browser experiences severe performance degradation when utilizing certain web applications, such as Kapwing for video editing. Since uninstalling Vivaldi, I am considering migrating to an alternative browser due to these issues. Tasks that typically require one minute are now prolonged to hours, as the browser intermittently becomes unresponsive, effectively limiting usability. This sluggishness persists even after system restarts, with CPU utilization reaching approximately 50%, as detailed in the attached performance report. Notably, I encountered a significant delay—up to an hour—to correct a single spelling error or open a new tab, indicative of underlying performance bottlenecks.

Please address these issues to improve browser stability and usability.

Estimator Just tell me how long this is probably gonna take: 4 to 16 hours. Not kidding!

I get a message saying "The certificate is invalid." And I am currently unable to receive emails. When I open the server settings screen, it says "The certificate exception already exists."

Hello, After the last update i keep seeing a blank page when i open a new tab or new page. i tried the troubleshooting mode but the same. i need to refresh every time i open a new page.

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma