All received emails are going to spam folder

Starting today (September 3), ALL of my received emails are being put into the Spam folder instead of the Inbox. FYI, I have been running Thunderbird (TB) for years and h… (続きを読む)

Starting today (September 3), ALL of my received emails are being put into the Spam folder instead of the Inbox.

FYI, I have been running Thunderbird (TB) for years and have not recently set up any new filters.

I'm currently running Thunderbird 64-bit version 155.0 under Windows 11 Home version 25H2. I am also running Bitdefender Total Security, but I have turned off its Antispam function, both under my usual Standard User account and the Admin account.

I have tried:

1. Going into TB Settings|Privacy & Security|Spam and clicking on "Reset Training Data." 2. After closing TB, I deleted the training.dat file in my TB profile folder and restarted TB. 3. Right-clicked on my Inbox and Spam folders and clicked on "Repair Folder." 4. Exited TB, copied my profile folder to an external HD, uninstalled TB and reinstalled TB after downloading from the official download site. 5. Rebooted my PC.

None of these approaches has worked to solve my problem.

Thanks for any help you can give.

Solved 5 4

lagging in the browser

As You know I downloaded the add ons in the firefox I got some slow and lagging while running youtube in the browser. But some features of the extention is good I'm happ… (続きを読む)

As You know I downloaded the add ons in the firefox I got some slow and lagging while running youtube in the browser. But some features of the extention is good I'm happy with that.

Open 1

Can't add extension, just get a throbber that never stops

I'm on FF 154.0. The power went out here and when it came back and I booted the desktop computer something had changed in FF. I used to see the active tab as green in … (続きを読む)

I'm on FF 154.0. The power went out here and when it came back and I booted the desktop computer something had changed in FF.

I used to see the active tab as green in the tab bar and yellow for the rest, but now they're all gray until I mouse over the bar and only then does it turn green/yellow.

I struggled with this for many hours trying many //active tab color// solutions I found in searches but nothing got it back to my old behavior.

So as a last resort I tried adding the Firefox Color extension, but when I click Add to Firefox it just turns into a throbber that never changes so it doesn't install. I'm stuck!

Frustrated!!

Open 11

Thunderbird sending all inbox messages to deleted

This morning Thunderbird asked me to update which I duly did. Once done all messages started disappearing from inbox. Eventually I found them and moved them back to inbox… (続きを読む)

This morning Thunderbird asked me to update which I duly did. Once done all messages started disappearing from inbox. Eventually I found them and moved them back to inbox only for it to happen again

Have now tried 3 times, same result, every single email from Inbox keeps being moved to deleted in Local Folders

All new emails that have come in since appear for a micro second in Inbox before being moved to Deleted

This is obviously not a great situation to put it mildly and as it has never happened before and started straight after this morning's update I can only assume that the update is to blame

Any help would be greatly appreciated

Brenton, GPS Imports Team

Solved 4

Firefox doesn't allow links to be opened from other programs

Seemingly any program that has links that when clicked there, redirect and open a new tab in your browser just, do nothing now that I've swapped to Firefox? No indication… (続きを読む)

Seemingly any program that has links that when clicked there, redirect and open a new tab in your browser just, do nothing now that I've swapped to Firefox? No indication or response on Firefox, it just acts like nothing happened. I don't even know why something this simple would break, let alone what WOULD break it.

Open

Invisible GMail Notifier

I installed a Mozilla/FF GMail Notifier App. I tho't that I removed it as I no longer needed it. It still Notifies me; annoying. But it's not in my Extension List to Rem… (続きを読む)

I installed a Mozilla/FF GMail Notifier App. I tho't that I removed it as I no longer needed it. It still Notifies me; annoying. But it's not in my Extension List to Remove again if need be??? How can a hidden/invisible App be still operating, that is supposed to be Removed?

Since Mozilla/FF has no option to Delete a Question, I found the answer to the above posted. MY error: It was a Google Linked App, not the one I Removed which did indeed become Removed. Sigh!

Open

Server name field is auto filled and mispelled so I can not create a new email account.

I have set up 4 email accounts in Thunderbird. I tried today to set up another email account with the same domain. selected the New Account Button (email only); then pop … (続きを読む)

I have set up 4 email accounts in Thunderbird. I tried today to set up another email account with the same domain. selected the New Account Button (email only); then pop up screen to add name of account user and users email address. next menu, TB was successful finding the server but a small yellow flag says "unknown hostname" but lists the 3rd party host, that there is SSL/TSL security and the user name matches the new account information just entered. Incoming settings looked correct. The next screen is Choose email account type and it was auto populated by TB and all info is correct. Next, enter password (for new account?) and TB fails to create a new account. Says Authentication error unable to log in at server. Tried doing the manual config. Outgoing server protocol shows SMPT when it should be IMAP (correct?) but the field is un-selectable. So results are same, Unable to log in to server.

the manual config screen has a host name field and it is autofilled with my company's name.domain but it is misspelled! Tried to edit but no success. I really need to get this new account up quick! So asking for any help available.

Open

Deleted folder

When I open Thunderbird it is sending my emails directly to the deleted folder. I have tried all-sorts and cannot find an answer. I transferred Thunderbird to my new PC … (続きを読む)

When I open Thunderbird it is sending my emails directly to the deleted folder. I have tried all-sorts and cannot find an answer. I transferred Thunderbird to my new PC and all was working okay for a few weeks then all of a sudden there were emails missing from my inboxes and I found them in the deleted folder. I am 76 years old and need an easy step by step solution please ..... John

Open 7

TB is sending most email to wrong folder

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparen… (続きを読む)

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparent reason. I looked at the filter log, but there was nothing in the log for the last few months.

I did have a filter sending certain messages to the "bridge" folder, but TB is sending things there for no reason. I disabled all 21 message filters, and it is still doing it.

I have version 155.0 and I'm using Windows 11 25H2.

How can this be fixed?

Open 3 2

Message filters has gone crazy for last 2 days

The last message in my inbox was on 9/3/2027. After an update, now all messages are now going into a different folder, which has only one rule, and that is all messages … (続きを読む)

The last message in my inbox was on 9/3/2027. After an update, now all messages are now going into a different folder, which has only one rule, and that is all messages from a specific email address. Just now, all messages from my inbox just emptied into a different folder. I don't know what happened with Message Filtering in the latest update, but I have to turn off filtering.

Open 2

After Thunderbird September update, all messages from one of my accounts go directly to Delete folder.

This problem happened after the September update. No changes to any message filters. I am not the only one having this problem. What changed in the update that could h… (続きを読む)

This problem happened after the September update. No changes to any message filters. I am not the only one having this problem. What changed in the update that could have caused this problem? I have had to delete the problem account from Thunderbird because every time I move the messages back to the Inbox in Outlook, Thunderbird would move them back to Delete.

Open 2 1

why do the emails go to local trash folder

Logged into Thunderbird this morning. On current version. Noticed that the local trash folder had emails in it. I have not changed any of the multiple account setting.… (続きを読む)

Logged into Thunderbird this morning. On current version. Noticed that the local trash folder had emails in it. I have not changed any of the multiple account setting. Send some test emails fro 2 accounts and they ended up in the local folder trash. What has happened. I want this redirection to stop. What other demons have been created by the current update. HOW CAN i fix this problem?

Solved 7 2

My Thunderbird Account was updated by TB on 2 September and since then all of my new emails go to Trash and although I've tried the various responses to such questions I've been unable to change the problem and I'd very much like your assistance please.

My Thunderbird Account was updated by TB on 2 September. Since then all of my new emails go to Trash. Although I've tried the various responses to such questions, I've be… (続きを読む)

My Thunderbird Account was updated by TB on 2 September. Since then all of my new emails go to Trash. Although I've tried the various responses to such questions, I've been unable to change the problem and get my new emails to come into my Inbox. I'd very much like your assistance please. Thank you.

Solved 8 4

All incoming email going into one folder

Since the last (v155) update, TBird started putting all incoming email into one subfolder under my main inbox. I have several message filters that sort incoming mail into… (続きを読む)

Since the last (v155) update, TBird started putting all incoming email into one subfolder under my main inbox. I have several message filters that sort incoming mail into various folders. When I disabled the message filter associated with the folder in question, the email started coming into my inbox folder again. The message filter connected to that folder has not been changed in a while, and is a "match any of the following" rule with a number of specific from/contains/[text] entries. When I examined the filter closely, I found two rules where the [text] field was blank, which apparently was causing the problem, but as I said, I haven't changed the filter in a while - what recent change might have caused this? (Either adding empty fields or else considering [blank] to be equivalent to [any].)

Solved 2

Sky news site security risk.

There is seriously something wrong with the way Firefox operates. There is nothing wrong with the following site so why am I seeing this message? Be careful. Something do… (続きを読む)

There is seriously something wrong with the way Firefox operates. There is nothing wrong with the following site so why am I seeing this message?

Be careful. Something doesn’t look right.

Firefox spotted a potentially serious security issue with news.sky.com. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails.

news.sky.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. Advanced What makes the site look dangerous?

The site is set up to allow only secure connections, but there’s a problem with the site’s certificate. It’s possible that a bad actor is trying to impersonate the site. Sites use certificates issued by a certificate authority to prove they’re really who they say they are. Firefox doesn’t trust this site because its certificate isn’t valid for news.sky.com. The certificate is only valid for: . What can you do about it?

news.sky.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Open 5

I need Better protection

Someone claiming to be with Microsoft froze my computer until I answered whether I wanted them to know where I am at. I need protection from hackers like this. I want to … (続きを読む)

Someone claiming to be with Microsoft froze my computer until I answered whether I wanted them to know where I am at. I need protection from hackers like this. I want to be able to do a full scan on my computer.

Open

How to replace Tbird's profile folder with one extracted from a backup

Helping a friend with her HP-i3 PC running Windows 11 that I setup in March of 2025. It was a new PC purchased from BestBuy in March 2025. I had to restore the image bac… (続きを読む)

Helping a friend with her HP-i3 PC running Windows 11 that I setup in March of 2025. It was a new PC purchased from BestBuy in March 2025.

I had to restore the image backup of her C drive that I did in March 2025 because of a Windows problem that I wasn't able to resolve. Now that problem is resolved but Tbird has the old profile folder without her new email contacts. (Unfortunately, I did not remember to use Tbird to save a backup of her profile folder before doing the restore.)

She has a recent image backup so I can extract Tbird's profile folder from that backup. What would be the correct procedure to replace the current profile folder with the one extracted from the recent backup?

(don't currently have access to her PC so don't know the version number of Tbird currently installed)

Solved 3