Since you started updating to Mozilla 14's and higher I have been experiecing crashes that have no rhyme or reason
without any rhyme or reason since Mozilla 14 and higher updates I get not responding , but very few times do I get crashes ,running msn7 64 . Sometimes I shut down firefox and it clears from screen ,but is still running in background and I have to use task manager to shut down. Everything is up to date. This is a pain because having to re-enter id's and passwords every-time.
すべての返信 (3)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also:
bp-66acfde0-3a56-472a-be01-ae5532121105
also when it stops responding it uses 25% of CPU and goes over 500,000K