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I just bought two tickets for the Paris church St. Chapelle, but I can't download them. I get this message: Check that Firefox has permission to access the web (you might be connected but behind a firewall). What do I do next?

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hhecht98
hhecht98

Please tell me how I can download two tickets I just bought for April 23 for a church in Paris. I get this message: "Check that Firefox has permission to access the web (you might be connected but behind a firewall)". What do I do next?

Please tell me how I can download two tickets I just bought for April 23 for a church in Paris. I get this message: "Check that Firefox has permission to access the web (you might be connected but behind a firewall)". What do I do next?