Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Username issue

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: Paul

geraldwilson
geraldwilson
more options

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name? 

  Thanks in advance for your help.
I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name? Thanks in advance for your help.

すべての返信 (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

You would need to have access to the existing email address used for your Firefox Account to be able to change it over as we would use that address to verify the identity of the account holder.