Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Problem opening bank statements and credit card bills

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: FredMcD

more options

When I'm on my banks' websites -- cannot open account statements or credit card bills

When I'm on my banks' websites -- cannot open account statements or credit card bills

すべての返信 (2)

more options

Hi, is there an error message in place of the page? Or is it just blank?

I'm going to guess that those documents are in PDF format. What is your Firefox set up to do with PDFs? You can check that setting here:

View PDF files in Firefox or choose another viewer

If your Firefox automatically saves PDFs, they might appear when you click the Downloads arrow on the toolbar (or use Ctrl+J to review the list in a popup window).

more options

If the above does not help;

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.