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Monitor tracks potential data exposures by scanning for key details like your full name, address, or date of birth. If your information changes or you missed adding important details, you can easily update your account to ensure more accurate results.
Updating your details allows Monitor to track data breaches and the data broker sites selling your information more effectively.
How to add or update your information
- Go to the Mozilla Monitor website and sign in to your Mozilla account.
- At the Mozilla Monitor dashboard, on the left-hand side, click the Update scan info option.
- Under Details about you, click the button.
- All your current information will display allowing you to change or add any information that you need.
- Note: Due to legal reasons, you can’t update your birth date on your own; however, you can update or add information like your name, address, phone number and more.
- Once you’ve added or edited your information, click the button to apply changes to your future scans.
All done! A confirmation message will appear on your screen to confirm that your details have been saved.
Why can I not edit my birth date?
Your birth date helps prevent identity fraud and unauthorized data manipulation since it could compromise the integrity of the data removal process. This restriction is in place for several important reasons:
- Verification and identification: Data brokers rely on birthdates as a key identifier to distinguish individuals with similar names. Changing this information could make it difficult to locate and remove exposures accurately.
- Data source limitations: Monitor’s scan retrieves information from public records, consumer databases, and other sources where birthdates are typically stored as fixed identifiers. Since these records originate from official sources, they cannot be altered through the scan itself.
- Fraud prevention measures: Restricting changes to birth dates helps prevent identity fraud and unauthorized data manipulation.
How to correct an incorrect birth date?
If your birthdate is incorrect you will need to contact our support team to correct it. This is a one-time correction and you will need to be sure the date provided is accurate.
