Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Pop Up ads

  • 6 risposte
  • 0 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di Paul

more options

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Tutte le risposte (6)

more options

Hi Keith, does the problem occur while you are browsing in Firefox? You may want to tap the menu button and go into the Add-ons manager to see what is installed and enabled.

Regarding Android apps, they probably cannot change pages in Firefox directly, but they could send links to Firefox if it's your default browser.

È stato utile?

more options

Tracked it down to the pop up is from Samsung Internet so I disabled Samsung Internet, so far its working. What's weird is Samsung Internet and Firefox are both running. I attached a screen shot of the pop up.

È stato utile?

more options

Yeah, that would definitely annoy me if it started appearing randomly.

È stato utile?

more options

Well I spoke to soon. Its back...lol Going to Firefox add ons doesn't tell me anything except what I can add on. Doesn't show me anything that's been installed. I didn't find a add on manager.

È stato utile?

more options

Nevermind I installed a ad blocker add on and now it shows add on manager. But the only add on installed is the ad blocker.

È stato utile?

more options

Hi Keith

What other apps have you installed to your Android device?

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.