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Recurring Payments

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  • Ultima risposta di MagsMoz

susanannebaron
susanannebaron
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I signed up for a recurring payment for Mozilla VPN. However, whenever I try to use the VPN, I'm told I don't have an account. When I try to register, I'm told I have an account and I don't need to register. I'm stuck in this constant loop. This is my 3rd attempt at getting help. I want to cancel my recurring payment since I can't get help. HOW?????

I signed up for a recurring payment for Mozilla VPN. However, whenever I try to use the VPN, I'm told I don't have an account. When I try to register, I'm told I have an account and I don't need to register. I'm stuck in this constant loop. This is my 3rd attempt at getting help. I want to cancel my recurring payment since I can't get help. HOW?????

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MagsMoz
MagsMoz
  • Moderator
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Hi there,

thank you for posting on the forum. I have send you a DM requesting your email address so I can reach out to you directly. Please check your inbox so I can assist you further.

Thank you!