Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox 55.0.2 has been installing for over 18 hours on Andoid 7.1.1

  • 5 risposte
  • 9 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di ron_h2

more options

I do not have my tablet with Android 7.1.1 set to auto-update. Over 18 hours ago I said Update All in Play Store for 4 updates. 3 installed fine but Firefox after completing the download just said installing. Each time I have looked since, and now, it still says installing.

How do I abort the update ?

BTW, on my old tablet, running Android 6.0.1, Firefox 55.0.2 updated just fine in Play Store.

Ron

I do not have my tablet with Android 7.1.1 set to auto-update. Over 18 hours ago I said Update All in Play Store for 4 updates. 3 installed fine but Firefox after completing the download just said installing. Each time I have looked since, and now, it still says installing. How do I abort the update ? BTW, on my old tablet, running Android 6.0.1, Firefox 55.0.2 updated just fine in Play Store. Ron

Tutte le risposte (5)

more options

I tried to uninstall through Settings-Apps, but although that 'worked', Play Store still says Firefox is installing.

Ron

more options

I powered down the tablet. After powering up, I installed the Firefox Beta, no problems.

So all is now well.

Ron

more options

Any reason you're installing the beta, and not the release version?

more options

Yes. See my original post. The release version 55.0.2 hung on my Android 7.1.1 tablet, so I wasn't prepared to try it again.

Ron

more options

Eventually, I uninstalled the beta and then installed version 57.0 with no problems.

Ron