Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

can not open account settings, Thunderbird freezes

  • 4 risposte
  • 1 ha questo problema
  • 17 visualizzazioni
  • Ultima risposta di joseph94

more options

Outlook.com change the setting for getting my mail. Every time I try to edit the settings for this account Thunderbird freezes and can not do anything. I must close it with Task Manager. I need to be able to change the account settings. Please Help

Outlook.com change the setting for getting my mail. Every time I try to edit the settings for this account Thunderbird freezes and can not do anything. I must close it with Task Manager. I need to be able to change the account settings. Please Help

Soluzione scelta

Try running Thunderbird in safe mode (add-ons are disabled) Hold down SHIFT when you start Thunderbird. Don't mark any boxes just continue in safe mode. If it works then your problem is in an add-on, You have to activate them one by one

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (4)

more options

You could try changing when OFFLINE OR Move whatever mail you have in that account to a Local folders and set up a new account with the new settings.

more options

Thank you for your reply. I can not even create a new user as when click on Account Settings Thunderbird freezes and Account Settings does not open. Thunderbird is frozen and no effort will close . The only way to close is using Task Manager and close the process. I downloaded the last version of Thunderbird and it did not solve the problem

Any other solution is more than welcome.

more options

Soluzione scelta

Try running Thunderbird in safe mode (add-ons are disabled) Hold down SHIFT when you start Thunderbird. Don't mark any boxes just continue in safe mode. If it works then your problem is in an add-on, You have to activate them one by one

more options

Thank you Gnospen,

It did work. I now need to activate the add-ons one by one.

Thank you