Ngwaahịa Niile Community Forum

When opening our browser this morning all of our bookmarks appear to be locked behind some kind of security, it is incredibly frustrating. We have an account recovery key, that we got when we tried to open some bookmarks, but we have no idea how to use it, we are already signed in.

We can access the bookmarks on our phone, so the disconnect is in the browser somewhere. Is there anything we can do to recover access? Do we need to use the recovery key? If so, how?

Every time I open Firefox I get the prompt for my master password even though I'm not on a website. How do I get this to stop? It has begun to ask me twice and only does it once if I disable sync. How do I get it to stop unless I'm actually trying to sign in to something?

I often get a Primary Password popup when it is not needed; I just delete the popup and open whatever I need. Worse, it asks for a Primary Password "password," but rejects the one I chose. I just want to get rid of the Primary Password without affecting my other stored passwords. Please help.

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel the box disappears and Firefox comes to life. After searching I have found no way to remove this box and it is unnecessary. Would appreciate directions as how to remove this box.

Hello everyone

When I open a session on MacOs I have full access to Firefox and Passwrods. That is not a protection good enough for me How can I stop this ? Should I disconnect from Firefox before closing the Mac Session ?

Thank you in advance

I get the most generic error when trying to set up a backup password. This happens for any kind of password I try to input, including the same one used in my Mozilla account. This happens whether the password is simple or complex, regardless of length or characters.

Hello,

I desperately need your help. My brother died last weekend. And I need to access his Firefox. Is there any way to reset or remove the primary password? I really hope some can help me out.

A box shows up on my screen when I log into various sites. It says: Password Required - Mozilla Firefox Please enter your Primary Password I have tried several different passwords but none of them have worked. I have to click on cancel and it often disappears and comes back again immediately. It is annoying. How do I get rid of it. I have been using Firefox for several years. This has only started happening recently.

I recently added a primary password to FF. I wrote it down, but FF says I'm using the wrong one already. I can't turn it off and I can't change the password. I'm in a loop. How do I get out?

How can improve my firefox’s password list's security, because for example if someone gains unauthorised access to my device PC or phone they will be able to see all the passwords, how can I add an extra lay of security? Thanks

During the last 2 weeks, I have been unable to view and use my AOL emails, for the login page demands that I enter my mozilla primary password--the existence of which was unknown to me and thus, I never knew what it was and never had to use it in any way. I assume one was set when I began tom use firefox probably back in 2016. My big problem is that I must be able to use my AOL email system to complete various essential needs, How can I fix this idiocy that apparently places some kind of security above sane simplicity and ease of use for normal people who are not computer or Internet experts?

this request by mozilla keeps appearing. i dont have a PIN. its difficult to get around. takes about three or four times so I can access page i am requesting. In this case Paypal.

please help.