Thunderbird Community Forum

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data to a new computer." When you make the move, does it also bring your account settings with the move? And by the move, I mean copying and pasting from old PC to new PC. Or do I enter this info manually? I am moving data from old HP w/win 10 originally installed, to new HP w/win 11. I also read a previous article on forum, "An alternative method for manual transfer between Windows 10 and Windows 11 computers." This was also included in this article. "This section assumes you have a default Windows installation and will work on computers upgraded to Windows 10 from previous Windows versions." My old computer had win 10 originally installed, not upgraded, (as stated above). Any info/help you can offer will be deeply appreciated. Thanks

Hi, I have TB on one laptop with 12 email accounts. If I add TB to another laptop, can I import the accounts from the original to save time with all the password and verification steps??

I installed thunderbird on another mac and used these directions to try to transfer all my info and configurations from my other mac: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

When I copied and pasted the profile from mac #1 into the Thunderbird/profiles files in mac #2 then launched TB I get a message Profile Missing: Your Thunderbird profile cannot be loaded . it may be missing or inaccessible.

I tried to paste the whole folder into profiles and I also tried to paste the content of the profiles folder into the new folder 7n1rgaj8.defualt, within profiles, see image attached.

once I close the error message TB closed down.

Any help would be greatly appreciate.

thanks

As all my email/vcal/vcar accounts are server backed I don't need, in fact I don't want backups of my emails/calender/contacts/configuration but I do want export and import of all the _settings_ for these to setup a new computer quickly.

Is this something that was not considered when developing the export/import function? Or did I oversee something? I know I can only select accounts but than non of the caldev accounts are carried over.

Hello fellow Thunderbirds,

I have been using Thunderbird for years and had thousands of emails in quite a few folders, with a shit-tonne of filters etc. My emails were running pretty well. I only use two addresses, but the folders help manage everything.

I just got a new computer last week. Prior to switching over to the new computer I read through the 'Export your Thunderbird Profile' help page, and the 'Move Thunderbird data to a new computer' pages. I've tried to follow all the info there (with a glitch, explained below).

I am using a Windows system and have gone from Win10 to Win11.

I have the following data:

• Mozilla Maintenance Service (in Program Files (x86) ).
• Mozilla Thunderbird (in Program Files (x86) )
• Thunderbird (In Users/Username/AppData/Local/Thunderbird) (Contains 'profile' and 'updates'

I tried to swap the above data into the same spots on the new computer, but alas, it's not working. I *may*, however, have fucked it up myself...

So... When I got the new computer, I immediately downloaded Firefox, but, alas, I entered my email's details before closing it down. It did download a few off the server, but only a day's worth (before I realised I screwed up).

As soon as I realised I'd mucked up, I uninstalled Thunderbird and deleted the files on the new computer (you know how when you download it doesn't always remove all the stuff, so I tried to do this).

I reinstalled Thunderbird, but closed it prior to loading the email addresses on (as instructed). I then transferred all the above data into the corresponding file areas on the new computer. However, everytime I try to run the program it just goes to the standard open screen (with the popup that prompts you to enter your email addresses and details into it - see image, below, in case I'm not explaining it right).

Anyway, I'd appreciate any help you might be able to give me as I'm desperate to get my emails running again and have access to all the saved emails which were in my system. Kindly. Larysa.

Hi all

I have the good C:drive out of a failed computer which is now unusable, with my profiles on for that PC. They go back a while and are useful for referring to. There is some important information there. How do I move them to the current PC? N.B. I have been using the current PC for a couple of weeks and already have quite a few emails on it which I would like to keep.

Suggestions please Thank you Keith

I’m asking for an update: regarding the total message count, folders with no messages now show a dash, which is really confusing. Could this be fixed so that a dash doesn't appear when there are 0 messages? Before the update, it wasn't like that—it used to show the message count, and there was no dash when there were no messages.

I have been asking for this for at least 20 versions now: the backup and restore function—which is supposed to work when setting up a fresh Windows 11 installation, for example—fails to carry over certain settings. Specifically, things like the "Participants," "Date," and "Name" columns, the sort arrows (up/down), and other menu column settings aren't restored correctly. View settings—such as grouping vs. non-grouping or hidden columns—are also lost; after restoring, you have to manually set up all the columns and date ordering again yourself.

Problem 3

When I type a name into the address book and it appears, I have to click next to the name. However, if I click straight into the text field to start writing and then try to send something, a different contact from the address book might appear instead. This is a bug. For example, I typed in "Mom," but instead of clicking next to the name, I clicked into the text field, and my boss ended up receiving the email—it was embarrassing. Could there be a setting so that when an address book name appears and you jump straight to the text field, that name stays selected instead of switching to a different address book entry?

I have many years and email accounts on my old WIN10 workstation running all POP installations.

I have a new workstation with WIN11. Is it possible to install TB on my new workstation with my accounts installed as IMAP and keep the same folder configuration? I have many email folders and filters setup on the old workstation installation.

I would appreciate any installation recommendations. I've been using TB for years and would like to keep as much of the current configuration as possible.

The method I found successful in creating my Thunderbird profile on a new PC was different from the posted method. I hope this method helps others. Both Ubuntu 24.04.4 Mate and Thunderbird 155.0/ On the source PC I copied the .thunderbird folder to a USB drive. On the destination PC I opened the thunderbird folder (not hidden). Copied 123xyz.default and 456pqr.default-esr to this folder. Replaced profiles.ini with profiles.ini from the source PC. Opened Thunderbird and found my familiar experience.

Moved my thunderbird account to my new lap top using %appdata% . All has transferred but it is not letting me put in the passwords for imap and smtp. I checked on the old laptop, and I do have them correct. Any help would be lovely. I can access my gmail account online if I have to.

Someone suggested BetterBird would be better for me than Thunderbird, but I'm not sure it was the right decision. They said I should be able to just open Thunderbird and it should work as they have the same base code, but it doesn't. Any ideas? I have 8 email accounts, so I'd hate to start from scratch.

I wish to back-up my Thunderbird profile, but apparently, I am to find an "export tool" under the "tools" menu. Unfortunately the option to 'export' does not appear in the list [but "import" does...!]

My old Widows 10 computer died. All I have left of it is the last full Acronis 2020 backup. I have installed Thunderbird on my new Windows 11 computer and want to restore my Profile data from the backup. How do I find them? Have been searching for days and can't find anything like in your profiles help article.

If I can't recover the data can you at least send me my current license key?

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move my Thunderbird files from the PC to the Mac so I can continue using it as I have been.

I am trying to run Thunderbird on my laptop. I currently have it on my PC and my Phone. I just installed Thunderbird on my laptop and zipped my profile (60GB). I tried to open the zip file to make sure it was good. I could not open it, so i did not transfer it. I was looking for an easy way to get all my email accounts and passwords onto my Laptop. I would appreciate any help. Thanks! Kelly

Hi, Need help with maps that cannot be removed. Thunderbird downloaded my map configuration, after a new Thunderbird installation, from my online account/my internet provider which was OK. After that I removed all maps on my online account but the maps in Thunderbird is still there but out grayed and I cannot delete them?

I uninstalled Thunderbird and also removed Thunderbird associated maps under %AppData% and %LocalAppData% but when I do a new clean installation same maps shows up in Thunderbird again? I waited some days and did a new installation again, but same issue. I have also deleted everything in W11 cash memory.

Attached picture shows the out grayed "NyMapp and subfolders" I cannot delete. How do I get rid of those folders?

Any help is appreciated.

Version 153 brought account colors to the desktop app.

Is there any smoother way to transfer just these settings, no more, no less, to other machines, other than copying the whole profile? I'm using TB on 3 different pc's, of which one has a special profile.

Right now I made screenshots of all 7 accounts + color. I can do it by hand but that's rather cumbersome.