Firefox Community Forum

when i click the VPN icon it shows the get started page and when i click on it and log in it doesn't give me the option to turn it on, its the same get started page. it does that every time i press get started.

I've been using the built-in firefox vpn and it has worked just fine, amazing actually, the best free vpn i've ever used. I've used it mostly to access Japanese contect, so Japan server, and now it's not working. it still show my ip, but if I change location to any other country it shows that country, so the issue is with the Japanese server.

So, when I click on the VPN it has a button marked "Get Started", when I click on it it takes me to a page to sign in to my Mozilla account. When I sign into the account, it pops open the VPN box again and tells me I can now turn it on.

The problem is when the VPN box opens again it just gives me the 'Get Started' button again and it just loops back around to asking me to sign into my Mozilla account.

Any help would be appreciated.

I'm trying to use the VPN, when I press the "get started" button in the toolbar for the VNP it tells me to log in. When i do it says "you are logged in" "turn on the VPN button in the toolbar to access the function. but when i try i get sendt back in an endless loop to the "get started page again". As I understand it's in Beta but my region (Sweden) should be supported.

I'm stuck in a loop with trying to enable VPN. Initial click on the vpn icon in the top right gives me a popup with a "Get Started" button. I clicked that and went through the authentication process (logged into my mozilla account). I then got the popup with the "Next: Turn on VPN" message. However I click on the top right icon again (as indicated in the popup) but I'm back to the icon with the "Get Started" button - then round again...

When I initially started using the VPN it was working great and as an Australian I was able to get onto any website but in the last couple of days I have been getting blocked again.

I'm in the USA and I'm trying to connect to the Australia VPN. It's not working. It shows my IP location as Los Angelos or Chicago. Other countries are working for example New Zealand will show my IP in Aukland. Is the Australia network not working?

I don't see firefox vpn icon on my toolbar I'm logged into my account I have version 154.0.1 I don't see the option in Customize Toolbar to add it to the toolbar I've turned on, Allow Firefox to improve features, performance, and stability between updates I've signed out and back in I've rebooted my computer I've turned off my Webroot Security Software

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew