Firefox Community Forum

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

Confirmation email is not arriving to my new email account

I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I am trying to change it to a gmail address.

First I am trying to add secondary email address but the confirmation code never shows up in the gmail.

How do I fix this without losing all my data and passwords.

I set up my Mozilla account, with its pirmary and secondary emails, before deleting my primary email To switch my secondary email to my primary email, I'd need to receive a code on my primary email, which has been deleted.

Hi there, I no longer have access to my primary email and I do not have a secondary one. How can I change it and add the secondary one? Thanks in advance for any help.

Regards

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont clean the cache? i dont now.

I have always used FireFoxNow the email that I use to login to mozilla accounts. I cannot gain access the email I use too login.Lost my mobile phone and along with that my sim/number too gain access too my mail account!! See no matter what I do, It asks me to verify my gmail/outlook/yahoo etc

I would lobe to gain axx too my main email address but at the moment I cant get A replacement sim with the number I need too gain/verify because. Too get A Replacement ssim with the number I always used for years now.. they "the mobile provider" want the pin code that came with the sim pack that came years ago!?! Like I have looked every were for that sim card pack to get the original pin code too get a replacement. Shur it was years ago and that pack with the original pin code that of course I changed it too A code I would like. So now i am stuck between a rock and a hard place. No original sim, They wont accept that it was years old "Original pin on the sim pack" and I have changed the pin from the original pin, lost the original pin! So I just lets say for mozilla want too change my email too my new email because I cant login to my gmail, even do I know the password etc but google wants me too verify threw the phone I lost or the number I lost.

Can anyone advise me on how I can at the very least change the mail i use to login here too an new mail I had to make.

Kindest Regards, Steve.

Hi! I have access to my account and my recovery codes, but my primary email is a deleted alias I no longer have access to. I cannot add a new email because the confirmation code is sent to the old address. Please help me change my primary email.

So when you respond, please use this email alias address instead:

zen.denial104@passmail.net

Best regards Erik

Is it gMail or Mozilla that is slowing down the time for gMail to open a new Message? My internet connection is consistently between 200-300 mbps. Also, how to I change the email address on my account? Or should I just start a new account? Thank you.

had to change internet provider I can't change my e*mail address because it will send confirmation to old address that i don't have my new address is [email removed]@bright.net

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

how can I change my primary email now is xxxxx@yandex.ru. I want to change secondary email xxxxxx@gmail.com can my primary email. _{email address usernames hidden by moderator, for privacy.}

I used to have the email shortcut with protonmail ekb155@pm.me When I try to login to move my shortcuts to Linux, it no longer lets me login without validation to that email. The suffix... pm.me is shortcut for protonmail. When I downgraded i kept my main login, kbarnsda@protonmail.com My current address is kbarnsda@gmail.com

Is it possible to free up this snag, I have always used Mozilla since the beginning of time. I dont want to switch t o Brave which did allow me to change emails.

Any suggestions please Thanks said more simply.. can you change ekb155@pm.me to my new email kbarnsda@gmail.com please for your security chaps the old email ekb stood for everett kenneth barnsdale and pm.me was shortcut email for protonmail.com

My previous email provider Eclipse has ceased hosting. I found how to update sync email by adding another and promoting. I can't do this as the system sends a code to my no longer exisiting email address. How to get around this. I have a gmail address, iandtryagain@gmail.com

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

Hello,

I hope you are doing well.

I am contacting you regarding my Firefox account, which is currently registered with my ProtonMail email address that I no longer have access to.

Unfortunately, my ProtonMail account has been permanently disabled, and I am unable to receive any verification emails.

I would like to request your assistance in updating my account email address to a new one.

I can confirm that I am the rightful owner of the account and I am willing to provide any information necessary to verify my identity, such as:

Previous account details Login activity Devices used Any additional verification you may require

Additionally, I am currently located in Iran, where due to recent internet restrictions and instability, I have had to rely on VPN services, which may have contributed to unusual activity patterns.

I would really appreciate any help or alternative verification process you can provide in this situation.

New email address: intelligentquantum@gmail.com

Thank you for your time and support.

Best regards, Hamed