Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 7 views
  • Nzaghachi ikpeazụ nke cor-el

slick5066
slick5066
more options

Just seems to crash after I've been on for a few minutes. I was getting some pop-ups until I downloaded a pop-up blocker. Could it be a virus?

Just seems to crash after I've been on for a few minutes. I was getting some pop-ups until I downloaded a pop-up blocker. Could it be a virus?

All Replies (2)

M B
M B
  • Moderator
more options

Can you bring up your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
cor-el
cor-el
  • Moderator
more options

You should also see some recent crash reports on the "Help > Troubleshooting Information" page.