Pop-up blocker is enabled - to no avail whatsoever - what can I do?
Whenever I open Firefox, a secondary website pops up uninvited. The popup blocker is 'on'. This is irritating and uninvited. How can I stop this? I regularly run Ccleaner and Spybot - as well as Eset, and appear to have np spy/malware on my desktop computer. Please help. Thanks, Anni
Whenever I open Firefox, a secondary website pops up uninvited. The popup blocker is 'on'. This is irritating and uninvited. How can I stop this? I regularly run Ccleaner and Spybot - as well as Eset, and appear to have np spy/malware on my desktop computer. Please help. Thanks, Anni
Asịsa ahọpụtara
ok thanks for reporting back, please try to remove the OneClickDownloader extension - it might be malicious...
Gụọ azịza a na nghọta 👍 0All Replies (7)
hello anni, could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name
Firefox
Version
23.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
British English Dictionary
1.19.1
true
en-GB@dictionaries.addons.mozilla.org
InvisibleHand
3.8.28
true
canitbecheaper@trafficbroker.co.uk
Mar Mod
2.5.2
true
MarMod@mario.ar
OneClickDownloader
1.3
true
OneClickDownload@OneClickDownload.com
Wiktionary and Google Translate
6.3.1
true
googledictionary@toptip.ca
X-notifier
3.3.4
true
{37fa1426-b82d-11db-8314-0800200c9a66}
Youtube High Definition
6.4
true
{7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://www.b.dk/
browser.startup.homepage_override.buildID
20130814063812
browser.startup.homepage_override.mstone
23.0.1
browser.tabs.warnOnClose
false
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
23.0.1
gfx.direct3d.last_used_feature_level_idx
0
gfx.direct3d.prefer_10_1
true
keyword.URL
http://uk.search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1377068752
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
storage.vacuum.last.index
1
storage.vacuum.last.places.sqlite
1375612555
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description
NVIDIA GeForce GT 420
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM
1024
Device ID
0x0de2
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16571)
Driver Date
7-28-2010
Driver Version
8.17.12.5915
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x10de
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GT 420)
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.10
4.10
NSS
3.15 Basic ECC
3.15 Basic ECC
NSSSMIME
3.15 Basic ECC
3.15 Basic ECC
NSSSSL
3.15 Basic ECC
3.15 Basic ECC
NSSUTIL
3.15
3.15
{
"application": {
"name": "Firefox",
"version": "23.0.1",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0",
"supportURL": "http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/"
},
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.places.smartBookmarksVersion": 4,
"browser.startup.homepage_override.mstone": "23.0.1",
"browser.startup.homepage": "http://www.b.dk/",
"browser.startup.homepage_override.buildID": "20130814063812",
"browser.tabs.warnOnClose": false,
"dom.w3c_touch_events.expose": false,
"dom.mozApps.used": true,
"extensions.lastAppVersion": "23.0.1",
"gfx.direct3d.prefer_10_1": true,
"gfx.direct3d.last_used_feature_level_idx": 0,
"keyword.URL": "http://uk.search.yahoo.com/search?fr=mcafee&p=",
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_optimal_database_size": 167772160,
"places.history.expiration.transient_current_max_pages": 104858,
"places.database.lastMaintenance": 1377068752,
"plugin.importedState": true,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"privacy.cpd.siteSettings": true,
"privacy.cpd.offlineApps": true,
"privacy.popups.showBrowserMessage": false,
"privacy.donottrackheader.enabled": true,
"privacy.sanitize.timeSpan": 0,
"privacy.sanitize.migrateFx3Prefs": true,
"security.warn_viewing_mixed": false,
"storage.vacuum.last.places.sqlite": 1375612555,
"storage.vacuum.last.index": 1
},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 10",
"adapterDescription": "NVIDIA GeForce GT 420",
"adapterVendorID": "0x10de",
"adapterDeviceID": "0x0de2",
"adapterRAM": "1024",
"adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
"driverVersion": "8.17.12.5915",
"driverDate": "7-28-2010",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.2.9200.16571",
"webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 420)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.10",
"version": "4.10"
},
"NSS": {
"minVersion": "3.15 Basic ECC",
"version": "3.15 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.15",
"version": "3.15"
},
"NSSSSL": {
"minVersion": "3.15 Basic ECC",
"version": "3.15 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.15 Basic ECC",
"version": "3.15 Basic ECC"
}
},
"userJS": {
"exists": true
},
"extensions": [
{
"name": "British English Dictionary",
"version": "1.19.1",
"isActive": true,
"id": "en-GB@dictionaries.addons.mozilla.org"
},
{
"name": "InvisibleHand",
"version": "3.8.28",
"isActive": true,
"id": "canitbecheaper@trafficbroker.co.uk"
},
{
"name": "Mar Mod",
"version": "2.5.2",
"isActive": true,
"id": "MarMod@mario.ar"
},
{
"name": "OneClickDownloader",
"version": "1.3",
"isActive": true,
"id": "OneClickDownload@OneClickDownload.com"
},
{
"name": "Wiktionary and Google Translate",
"version": "6.3.1",
"isActive": true,
"id": "googledictionary@toptip.ca"
},
{
"name": "X-notifier",
"version": "3.3.4",
"isActive": true,
"id": "{37fa1426-b82d-11db-8314-0800200c9a66}"
},
{
"name": "Youtube High Definition",
"version": "6.4",
"isActive": true,
"id": "{7b1bf0b6-a1b9-42b0-b75d-252036438bdc}"
}
]
}
Asịsa Ahọpụtara
ok thanks for reporting back, please try to remove the OneClickDownloader extension - it might be malicious...
Scan for malware, with all programs below.
You were absolutely right - OneClick was the problem. Thank you so much for helping! Anni
You were absolutely right - OneClick was the problem. Thank you so much for helping! Anni