Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On Hulu I keep getting ad loading errors that stops my movie/show. I can not find the disable add block. It is not under tools, options, the tool bar or add-ons

more options

On hulu I keep randomly getting the error message that Firefox is blocking the adds and i need to disable adblock in order to continue watching. Problem is I can not find the adblock option. It is not under tools, the addblock toolbar. I also tried enabling it under add-ons (under extensions) and it was not there either.

On hulu I keep randomly getting the error message that Firefox is blocking the adds and i need to disable adblock in order to continue watching. Problem is I can not find the adblock option. It is not under tools, the addblock toolbar. I also tried enabling it under add-ons (under extensions) and it was not there either.

All Replies (7)

more options

Do you use any other add-ons that might interfere with ads? If none seem like logical candidates, you could paste your list of Extensions in a reply. To get a pasteable list, use Help > Troubleshooting Information then scroll down and select and copy the table following Extensions. (It might be hard to read, but should contain all the information.)

more options

If you don't mind reinstalling the add-ons you use, you can reset your Firefox: http://v.gd/3SeMrx. You will not lose any of your data. Just the add-ons and any data they store.

more options

Hi Antrikshy, you can post a link to the help page for Firefox reset this way:

[[ followed by the article title followed by ]]

or in other words:

Refresh Firefox - reset add-ons and settings

Hi i_see_dumb_people88, the Reset feature doesn't migrate any add-on settings. If you use an add-on that builds lists or saves content, you may want to make a backup before using Reset. See Back up and restore information in Firefox profiles for more on that.

more options

Oh thanks. Also, you could have posted that as a reply to my comment instead of as a new "answer".

more options

Also, you could have posted that as a reply to my comment instead of as a new "answer".

On this board I generally don't do that, but as a test this was started as a reply. Is anything different?

more options

Java Quick Starter1.0falsejqs@sun.com Microsoft .NET Framework Assistant1.2.1false{20a82645-c095-46ed-80e3-08825760534b}

more options

Hi i_see_dumb_people88, it appears you only have two Extensions installed and both of them are disabled. Is that correct if you compare this list:

orange Firefox button or classic Tools menu > Add-ons > Extensions

In that case, you do not have the AdBlock add-on. However, it's possible that ads are blocked in some other way, for example, your security software (if it has this feature) or domains you listed in the Windows hosts file (if you downloaded a hosts file or edited it manually).

If neither of those is applicable, they probably would affect other browsers as well as Firefox. Do you know whether the problem occurs in IE?