Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What is Icon comes up with a "do not enter" type symbol?

  • 1 nzaghachinzaghachi
  • 4
  • 3 views
  • Nzaghachi ikpeazụ nke SafeBrowser

more options

In step 2 (slide icon to applications) the firefox symbol comes up with a circle and line through it (like a do not enter). I slide the icon over and it won't open. Says "not supported by this architecture". I have a Mac. I had Firefox (but replaced it with newer version) and now I have no Firefox.

In step 2 (slide icon to applications) the firefox symbol comes up with a circle and line through it (like a do not enter). I slide the icon over and it won't open. Says "not supported by this architecture". I have a Mac. I had Firefox (but replaced it with newer version) and now I have no Firefox.

Asịsa ahọpụtara

Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; yours is a PPC Mac) and OSX 10.5 or higher.

The good news is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. The bad news is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.

You can try the third-party product TenFourFox that supports PPC Macs. Firefox 8 version of TenFourFox is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Gụọ azịza a na nghọta 👍 1

All Replies (1)

more options

Asịsa Ahọpụtara

Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; yours is a PPC Mac) and OSX 10.5 or higher.

The good news is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. The bad news is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.

You can try the third-party product TenFourFox that supports PPC Macs. Firefox 8 version of TenFourFox is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.