Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot attach files in webmail

  • 1 nzaghachinzaghachi
  • 10
  • 20 views
  • Nzaghachi ikpeazụ nke dvmarketing

more options

I use my personal domain's webmail account for email. My provider is GoDaddy. I am using Firefox 6 as my default browser.

Lately when I go to attach a document in compose email, after selecting the file, I get an error message to the effect that the file I've selected cannot be uploaded until the other files I've selected have finished uploading.

I am not trying to upload any other files.

I can successfully upload files under 700 KILOBYTES. Anything larger than that generates an error message.

I can successfully upload files in IE. It's as if Firefox thinks I'm uploading multiple files when I am not. Or that when I try to upload files larger than 700KB Firefox is parsing them into smaller packets???

I have cleared all cache items except for my passwords. The routine I am using to attach has been verified as correct by tech support at GoDaddy.

This issue has only begun occurring in the last 4 weeks.

Once again I can attach files in Internet Explorer no problem.

I use my personal domain's webmail account for email. My provider is GoDaddy. I am using Firefox 6 as my default browser. Lately when I go to attach a document in compose email, after selecting the file, I get an error message to the effect that the file I've selected cannot be uploaded until the other files I've selected have finished uploading. I am not trying to upload any other files. I can successfully upload files under 700 KILOBYTES. Anything larger than that generates an error message. I can successfully upload files in IE. It's as if Firefox thinks I'm uploading multiple files when I am not. Or that when I try to upload files larger than 700KB Firefox is parsing them into smaller packets??? I have cleared all cache items except for my passwords. The routine I am using to attach has been verified as correct by tech support at GoDaddy. This issue has only begun occurring in the last 4 weeks. Once again I can attach files in Internet Explorer no problem.

All Replies (1)

more options

I have the same error issue and failure to attach files on my MAC 10.6.8 and firefox after the 6.0 upgrade...very frustrated!!! I also am going through my GoDaddy webmail whereas other browsers do not have any issues at all (Safari & Gmail) This is a FIREFOX problem....Firefox must have changed something in the permissions??