Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need to change my primary email as I lost my job and had my work email as my primary

  • 1 nzaghachinzaghachi
  • 0
  • 28 views
  • Nzaghachi ikpeazụ nke Dick
  • Open

rwaddell
rwaddell

I am trying to update my account. I lost a job of 21 years and had my work email as my primary (as I thought I would be retiring with my company). I no longer have access to to that email and cannot remember my password because it automatically signed me on via faceID most of the time.

I am trying to update my account. I lost a job of 21 years and had my work email as my primary (as I thought I would be retiring with my company). I no longer have access to to that email and cannot remember my password because it automatically signed me on via faceID most of the time.

All Replies (1)

Dick
Dick

Hi rwaddell, I’m sad to hear of your demise. In order to get you up and running again, do you have a recovery key? (you are prompted during your account setup to make one and keep it in a safe place)

For your reference, such a key comprises of eight sets of 4 characters each (letters and numbers alike).

Kind regards, Dick

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.