Hi

I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, make sure that you have updated both your Android device and Firefox for Android to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the Android Settings app, select Apps then find Firefox in the list. In the section titled Storage and Cache, select the option to clear the cache (do not clear data!). Does this help?

Following that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent Socorro link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.

I hope that this helps.

Both my Firefox version and my phone software are the latest versions available.

I have tried clearing the cache it doesn't help.

As for sending a crash report I am unable to because as soon as I open the app it crashes I don't have time to enter to about config.

I remember last time it worked was before I synced my account with the tabs and everything from an old phone it worked for few days then this started happening I might have had about 100 tabs opened on the old phone.

But I uninstalled and reinstalled the app when it started crashing so this shouldn't have been the problem.