Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost ALL of my bookmarks + toolbar on my desktop iMac in a storm PLUS simultaneous Firefox update

  • 1 nzaghachinzaghachi
  • 0
  • 6 views
  • Nzaghachi ikpeazụ nke goldbrush9

goldbrush9
goldbrush9
more options

Yesterday, I lost 15 YEARS of bookmarks from Firefox on my iMac (15.4.1) during a thunderstorm. Firefox updated simultaneously & when I restarted, even my toolbar is gone.

I'm searching for HELP on Mozilla's website and usually I can figure tech stuff out. But this time I'm stumped, it's so complex. Many pages of instructions but I can't decipher them.

The last bookmarks I saved manually on my HD are over 10 yrs old. I'll probably have to start from scratch; a huge job.

To make matters worse, I tried to use the 'inspector' to recover an old Mozilla password that showed up as dots (from 2018) and I couldn't. So I had to change my password, which practically guarantees that I can't retrieve the old bookmarks.

However I still saved the DOTTED password but can't translate it into letters which could allow me to use my old account to get the bookmarks. It's so complicated.

Can anyone help? Thanks so much

Yesterday, I lost 15 YEARS of bookmarks from Firefox on my iMac (15.4.1) during a thunderstorm. Firefox updated simultaneously & when I restarted, even my toolbar is gone. I'm searching for HELP on Mozilla's website and usually I can figure tech stuff out. But this time I'm stumped, it's so complex. Many pages of instructions but I can't decipher them. The last bookmarks I saved manually on my HD are over 10 yrs old. I'll probably have to start from scratch; a huge job. To make matters worse, I tried to use the 'inspector' to recover an old Mozilla password that showed up as dots (from 2018) and I couldn't. So I had to change my password, which practically guarantees that I can't retrieve the old bookmarks. However I still saved the DOTTED password but can't translate it into letters which could allow me to use my old account to get the bookmarks. It's so complicated. Can anyone help? Thanks so much

All Replies (1)

goldbrush9
goldbrush9 Jụọ onye nwe ya ajụjụ
more options

I just shut down and restarted Firefox and my Firefox bookmarks came back again. I'm going to export them to my HD for future reference for sure! Thanks for listening!

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.