Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send emails.

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 14 views
  • Nzaghachi ikpeazụ nke david

more options

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP. The authentication method is ordinary password, but I can't find anywhere to check the password.

Asịsa ahọpụtara

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Asịsa Ahọpụtara

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

more options

so grateful David. That worked! Ruth

more options

You're very welcome. I was glad to assist.