Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

The program has disappeared

  • 6
  • 1 nwere nsogbu anwere nsogbu a
  • 4 views
  • Nzaghachi ikpeazụ nke Toad-Hall

Theodor
Theodor

Hello! I woke up in the morning, opened the laptop (Mac), but my favorite program is not. Instead of the usual icon, another one appeared, looking like a sheet of paper with a pencil, a ruler and a pen. I click on it, but the program does not open. Please help me, there everything may life)! Screenshot uploaded.

Hello! I woke up in the morning, opened the laptop (Mac), but my favorite program is not. Instead of the usual icon, another one appeared, looking like a sheet of paper with a pencil, a ruler and a pen. I click on it, but the program does not open. Please help me, there everything may life)! Screenshot uploaded.
Nseta ihuenyo ndị agbakwunyere

All Replies (6)

Toad-Hall
Toad-Hall
  • Top 10 Contributor

The icon you're seeing is the OS X default icon for applications which don't have a genuine icon. Remove the icon - just drag it off the dock and it should disappear. Then recreate it by dragging the Thunderbird icon into the dock from the applications folder.

Edeziri site na Toad-Hall

Theodor
Theodor Jụọ onye nwe ya ajụjụ

Thank you very much for the advice. I tried, it does not open the file even that which is in programs. Clicking on him, he just jumps twice and does not open.

Toad-Hall said

The icon you're seeing is the OS X default icon for applications which don't have a genuine icon. Remove the icon - just drag it off the dock and it should disappear. Then recreate it by dragging the Thunderbird icon into the dock from the applications folder.
Toad-Hall
Toad-Hall
  • Top 10 Contributor

The image you posted does not look like the 'Applications' window. It looks like you accessed 'Mac HD' then 'Applications' and then 'Thunderbird', so you are currently in the Thunderbird window.

Go back up to the 'Applications' window to see the 'Thunderbird' icon and drag that icon onto the dock.

Toad-Hall
Toad-Hall
  • Top 10 Contributor

I found a good link regarding putting apps on or off the dock. https://www.techjunkie.com/fix-missing-dock-icons-mac/

Theodor
Theodor Jụọ onye nwe ya ajụjụ

Thanks a lot for your help. I looked in the Programs, but there, too, the Thunderbird lacks an icon and it cannot be opened even from there. If any other options how to recover mail?((

Toad-Hall said

The image you posted does not look like the 'Applications' window. It looks like you accessed 'Mac HD' then 'Applications' and then 'Thunderbird', so you are currently in the Thunderbird window. Go back up to the 'Applications' window to see the 'Thunderbird' icon and drag that icon onto the dock.
Toad-Hall
Toad-Hall
  • Top 10 Contributor

Uninstall thunderbird. You are only uninstalling the program not your profile. Then download and install from here: https://www.thunderbird.net/en-US/thunderbird/all/ Choose prefered language and select the download for your Operating System.