Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to open app

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 21 views
  • Nzaghachi ikpeazụ nke Chris Ilias

more options

Cannot get app to open. Will not accept my password or user name

Cannot get app to open. Will not accept my password or user name

Asịsa ahọpụtara

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

Try to log in with your USERNAME.

more options

Asịsa Ahọpụtara

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.