Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2
  • 2
  • 22 views
  • Nzaghachi ikpeazụ nke deeee

more options

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again. bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Asịsa ahọpụtara

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

Just wait, they will tell you a new install will fix it (for most it does not), or that it's Symantec's fault.

more options

Asịsa Ahọpụtara

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.