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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

How do I back up a One Touch Fire C?

feklee
feklee
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As the screen of my Keon is shattered, I just got a One Touch Fire C. For migrating some data, I first want to back up the current system. However, that's not possible: 

   $ cd B2G-flash-tool
   $ ./backup_restore_profile.sh -b -p ~/tmp-backup/2015-02-18+00_Fire_C/
   [...]
   remote object '/data/b2g/mozilla' does not exist
   $ adb shell
   shell@msm8610:/ $ cd /data/b2g
   /system/bin/sh: cd: /data/b2g: Permission denied

Does the device need to be rooted to run a backup? How do I root it?

I found some information concerning rooting a Fire C, but that looks like it is for Android: http://www.how-to-root.club/mp3-0/alcatel-fire-c-6138.html

To be honest, if it is not possible to back up the phone, then it's basically useless to me.

As the screen of my Keon is shattered, I just got a One Touch Fire C. For migrating some data, I first want to back up the current system. However, that's not possible: $ cd B2G-flash-tool $ ./backup_restore_profile.sh -b -p ~/tmp-backup/2015-02-18+00_Fire_C/ [...] remote object '/data/b2g/mozilla' does not exist $ adb shell shell@msm8610:/ $ cd /data/b2g /system/bin/sh: cd: /data/b2g: Permission denied <i>Does the device need to be rooted to run a backup? How do I root it?</i> I found some information concerning rooting a Fire C, but that looks like it is for Android: http://www.how-to-root.club/mp3-0/alcatel-fire-c-6138.html To be honest, if it is not possible to back up the phone, then it's basically useless to me.

Edeziri site na feklee

All Replies (2)

feklee
feklee Jụọ onye nwe ya ajụjụ
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What I found out so far is that one can switch the device into special modes while turning it on:

  1. Press Volume down + Power for ca. 5 seconds: The phone's screen gets stuck showing "One Touch Fire C". Using a USB cable, you can access the device in fastboot mode.
  1. Press Volume up + Power for a little over 5 seconds: The phone's screen shows a "System revocery" menu.
Ralph Daub
Ralph Daub
  • Locale Leader
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Hi feklee,

I understand that you are having trouble running the backup script due to the factory permissions on your Alcatel OneTouch Fire C.

Unfortunately, I am not aware of any available means of rooting that specific device.

I am contacting the B2G Mailing List as well as our Technical Account Managers from Alcatel to check if there is a workaround available. Here is the thread for the discussion:

In the meantime, I would also advise that you contact Alcatel, who is responsible for the specific Firefox OS build included in your device. They may be able to provide you with a solution.

- Ralph