Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

this new verision is bad how can i turn back the the last one and please explain how i can do this because i have tryed it and it always makes me update it ,

more options

verison 32 is just crap ,i have talked to 45 xp users and all of us can not use this so please tell us how we can go back to 31 and tell us how we can tell you not to update us i have tryed to reload 31 and every time is makes me update to this crappy version so please tell us how to and i will pass this on to all my friends .Thank you

verison 32 is just crap ,i have talked to 45 xp users and all of us can not use this so please tell us how we can go back to 31 and tell us how we can tell you not to update us i have tryed to reload 31 and every time is makes me update to this crappy version so please tell us how to and i will pass this on to all my friends .Thank you

All Replies (10)

more options

Could you be more specific about the problem you're having with Firefox 32?

more options

Shock wave plug in browser frezzses browser hangs browser crashes and i mean every dang time not once in a while but evertime and this is what all my friends are telling me as well

more options

Is that one sequence of events: Shockwave Flash is not responsive, freezes/hangs Firefox, then Firefox crashes? Or you have all of those problems independently?

Some articles that might be useful:

more options

you did not answer my question i and the others are not going thur all that crap to fix your guys problems period now if you will answer my damm question

more options

Hmm, I think you might not have checked all 3 articles.

more options

rh300900atyaho, most of the posters replying here are users like yourself including myself and jscher2000 so please watch your language.

We generally do not support the idea of downgrading as you will then potentially be vulnerable.

The only versions right now that are secure against a recent critical vulnerability (that not only affects Firefox browser but others also) is 32.0.3, and also the 31.1.1 ESR, 24.8.1 ESR.

This is why he is trying to help you fix the Flash problem.

Edeziri site na James

more options

First off i did not have a problem with my flash on the last version thats why i ask how i can turn back the clock and second if you think the word damm is bad then i will have a few more choose words .I am not here to fix Mozilla problems they should fix ours and for 45 people to have the same problems with this is on them not us. Again if you can not help us do not reply we want help to turn back to the last version .

more options

Hi rh300900atyaho, this is not a question of not wanting to fix problems. The issue is identifying exactly what is going wrong. By going through standard troubleshooting steps to rule out common issues caused by settings and other add-ons, we can try to identify the underlying causes of the problem. Otherwise, the developers probably will not have enough information to address it.

more options

Look i have every single thing up to date just like all my friends do ,i have told you this but i guess you are not reading me 45 people are having this same problem and all have xp so please if you will answer my question tell me how i can turn back to firefox 31 so we can get on with our lives 32 is bad and i do not want it on my computer any longer if you are going to tell us how to trun it back also tell us how to keep it from undating it while we turn it back.I am over the two people that have answered this with the why we and i do mean we want to turn it back to 31 period .and by the way i keep my computer up to date every week so please stop asking me if i have done this that and the other just answer the question i have asked and again PERIOD okay .

more options

I already gave you the link to the support article with that information, as I already told you before.