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How do I reset Mozilla VPN?

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This article explains how to clear Mozilla VPN app data on Windows.
This article explains how to clear Mozilla VPN app data from your device.

Ọdịnaya:

On Windows, removing app data is a way to remove cached files from the VPN application. This allows you to install a completely fresh version, with no files being carried over from the previous installation. The steps to do this are as follows: # To start, double-check Task Manager (you can search for this or press {key Ctrl+Shift+Esc} to bring up Task Manager) to ensure that the VPN is not currently open. If it is open, right-click the process in Task Manager and select '''End task'''. # Uninstall Mozilla VPN from your device. # Next, open the Windows ''File Explorer''. Click on the '''View''' tab at the top of the window. On the far-right side of the option near the top of this tab, you should see a box called '''Hidden Items'''. Ensure you have checked the box, so you can view hidden files and folders. # Now that you can view hidden items, click on '''This PC''' on the left side of the File Explorer. Now click on your hard drive. This should be labeled '''Windows (C:)''' and will be towards the bottom of the window. From here, open the '''Users''' folder and open the folder for your user. Now find and open the '''AppData''' folder and then open '''Local'''. # Inside the ''Local'' folder, you should now see a folder for Mozilla (if you have Firefox Browser installed) and another for Mozilla VPN. Right-click on the '''Mozilla VPN''' folder and choose the delete option. Ensure that you do not delete the ''Mozilla'' folder if one is present. # Restart your system. # Reinstall Mozilla VPN from vpn.mozilla.org and attempt to open it and connect. =Related articles= <!-- The UTM tag is only required for the en-US links. Localizers can use wiki links --> *[https://support.mozilla.org/en-US/kb/how-download-mozilla-vpn-your-desktop-or-mobile?utm_source=-vpn-related How to download Mozilla VPN on your desktop or mobile device] '''Learn more:''' *[https://support.mozilla.org/en-US/kb/how-do-i-update-mozilla-vpn?utm_source=-vpn-related How do I update Mozilla VPN?]
Removing app data from your device is a way to remove cached files from the VPN application. This allows you to install a completely fresh version, with no files being carried over from the previous installation. The steps to do this are as follows: #Open the Mozilla VPN app #Click on Settings ([[Image:Relay gear icon]]). #Select the ''Get Help'' option. #On the ''Get Help'' menu, at the top of the screen, click the ''Get help'' title 6 consecutive times until ''Developer Options'' appear at the bottom. #;[[Image:Open the Developer Options]] #Select ''Developer Options''. #Scroll down and click ''Reset and Quit'' 6 consecutive times. The app will reset. #;[[Image:Reset and quit VPN settings]] #Relaunch the Mozilla VPN app and log back in with your [[Access Mozilla Services with a Firefox Account|Firefox account credentials]]. =Related articles= <!-- The UTM tag is only required for the en-US links. Localizers can use wiki links --> *[https://support.mozilla.org/en-US/kb/how-download-mozilla-vpn-your-desktop-or-mobile?utm_source=-vpn-related How to download Mozilla VPN on your desktop or mobile device] '''Learn more:''' *[https://support.mozilla.org/en-US/kb/how-do-i-update-mozilla-vpn?utm_source=-vpn-related How do I update Mozilla VPN?]

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