Semua Produk Community Forum

Dell tech reinstalled Windows 11, but missing info on my local folders now on 2nd drive. I have iDrive backup of both the drives, need help to find what I need. I'm Tbird supporter monthly and at other times. Sure can use some help as need some financial records that were in local folder files.

Appreciate help to find and restore my Local Folders which held the needed data.

Thanks in advance, Kelly

Hello!

I'm in the process of migrating from Evolution to Thunderbird, but I seem to have hit a snag. In Evolution, there is an "Archive" folder, which any archived messages go into (attachment 1). This same folder also appears in K9 Mail (my mobile email client), and similarly is treated as special. In that first attachment, you can also see the "Archives" folder created by Thunderbird, which Evolution does not give any special treatment to.

However, in Thunderbird, the "Archive" folder is completely absent, both in the folder listing on the main page and in the "Copies & Folders" settings where an Archive folder would normally be selected (figure 2). Notice that the "Archives" folder is still present, and is now given special treatment, but the "Archive" folder is absent. Checking the contents of the "Archives" folder confirms that it doesn't contain the emails which K9 Mail and Evolution have been archiving.

Is there a way to access those archived emails from Thunderbird?

Thunderbird Version: 128.12.0esr via Flatpak OS: NixOS 25.05 Email Host: migadu.com (IMAP)

Happy to provide any more info if needed!

Thanks!

Emi

All of the emails in my Archive folder and its sub-folders came up empty today 7/5/25, but were present yesterday 7/4/25. I have tried to locate hidden folders to restore them, but to no avail. The computer has not been rebooted. The content of all the other folders and accounts are as they should be.

Any assistance appreciated!

EK

Hi, I'm talking about a POP account. Every time I empty the trash, either manually or by exiting Thunderbird, the "Trash" folder is being silently deleted, and from that moment on I cannot any longer delete messages, receiving a "not enough space" error. If exit the program, and trash is set to be emptied on exit, the next time I reopen Thunderbird there is no "Trash" (Cestino in my language, I have Thunderbird in italian) folder. In my ThunderbirdProfile\Mail\Local Folders the file "Trash" of 0 byte, keep being silently deleted. To restore correct functionality, I just have to create a new "Trash" folder under "Local Folders" in Thunderbird, then a new "Cestino" folder appears, and everything is fine. But the next time I empty the Trash, the problem reappears. I suspect something linked to Windows 11, computer was recently upgraded from Win 10 to Win 11. I tried with latest version 128.7, both 32 and 64 bit. As you can see from the screenshot, after emptying Trash, the 0 byte file "Trash" is missing. Thanks Antonello

Hi, My Thunderbird email has stopped downloading emails from my server. I click to download emails, get a message saying "downloading 1 of 25" but no progression from here onwards. No messages are downloaded. I have made no changes to the settings and it has been working well for many years. wifi is connected.

Thank you for help to restore this.

Melissa

Is there a way (or can there be a way in the future?) of moving multiple messages from my Inbox to a different folder? I like to organize my email into folders, and currently I can only move them by opening each email individually and moving them. Being able to select several messages and move them would be great!

Told found address book, but no contacts or need to be able to rollback to a previous version which has my contacts. Otherwise there sceems to be no screenreader issues, app works grate other than no contacts.

Hi,

Since the last update, downloaded on 4 July 2025 to my computer, thunderbird will not download any new emails from my server.

Please assist.

Thanks,

Melissa

I have 7 RSS Feeds installed and working.

The problem is that 5 of them only update when I right click and update manually but the first 2 update normally when I select "Get Messages".

I've checked each feed and they all seem correct in Properties.

Anyone out there have a suggestion or solution?

Any help will be greatly appreciated.

Jim T

I sometimes look into a sub-folder under email inbox account (imap) in thunderbird and can see it is just updating. Is there a specific setting where I can keep all folders and sub-folders constantly updated?

I am new to Thunderbird and needed help to import my contacts from Outlook. It wasn't easy; I had to reorganize the CSV file to match Thunderbird's format - what a pain. Then I needed to recreate all of my group addresses using Thunderbird's tools. I used some of these newly created group addresses a few weeks ago. Now all of the group addresses exist, but they have no members. What could have happened? And, what should I do to recover their contacts?

Thank you, Stephen Thompson

Hello,

Recently I have started to have emails fail to deliver to a certain domain and the message that comes back is

550 DKIM Sender Invalid - envelope rejected.

I am using Thunderbird v128.8.1 esr (64-bit). Extensions installed are: 1. Attachment Saver (Deimios, v.0.2.2) 2. FileLink provider for Send (Teal Dulcet v2.1.1) 3. Remove Duplicate Messages (Eyal Rozenberg v0.6.1)

I have been in communication with this client for several years and not had this problem before. When I send email to the same recipients using WebMail there is no problem, it is only when I send from Thunderbird.

I am not using any encryption type of setup.

Has anyone come across this before? Does anyone know of a solution?

Thanks, Franc.

I still have no answer for this. I can recieve but I cannot sent. From the Spectrum Website I can send AND receive email. Worked fine until the last update. Why does it not find the correct internet? Contacted Spectrum and it looked fine from their end.

Hi -- I have a problem in which I can't seem to access certain emails except via search. If I look in the folder directly, they seem not to be there. For instance, in a specific instance I just discovered I have a local folder in which I have archived a certain category of emails. I went looking there for emails from a certain party and they were missing. So I ran a search, assuming I'd made a mistake and put them in some other folder, but no, the 30-40 emails show up in the search, indicated as being in the folder they were supposed to be in. I can access the contents of these emails via search, so they exist SOMEWHERE that Thunderbird can find them.

I tried running a repair on that folder, and that did not make these emails return.

I should say that I've been on Thunderbird for many, many years and have quite huge archives, though this particular folder only has a few hundred emails. Have I maxed out the poor thing and am getting into the flaky zone where it just can't handle indexing all the emails?