Thunderbird Community Forum

Ich habe mein Hauptpasswort vergessen. Wie komme ich wieder an meine Daten? Jede Lösung will erst dieses Passwort. Kann ich das wieder bekommen oder irgendwie umgehen? Selbst eine Deinstallation und eine Neuinstallation hilft nicht. HILFE!!!

When splitting up a home, what needs to be done to separate the access via the nonmobile devices? There are two people and thunderbird is what I/we have used for file structure. One person can access both Gmail accounts files, folders, etc. on the in-house, or non-mobile system, but the other person cannot. On our mobile phones, neither can access folders other than their own.

How to completely separate the email account access, without creating confusion?! Ian pretty sure both email accounts are set to IMAP and not POP. So what is the easiest way to learn and complete this task?

Thanks, Steve

I have a large amount of emails stored in a mail server (almost 22G), and the service will expire next month. So I want to use Thunder Bird to keep these emails in my local drive for later access. I am new to this software, and have a few questions. 1. Should I use IMAP or POP3 for my purpose? 2. Because it is a huge volume, I guess it may take several days to download all emails. Then, can I turn off Thunder Bird while it is downloading or pause the download process and resume later? What if the downloading process be interrupted due to internet disconnection, power failure or other reasons? Can the software resume where it leaves and ensure the integrity of all emails? Thank you for any help!

My Thunderbird installation has started hanging (unresponsive) more than 50% of the time that I waken my computer from sleep on Windows 10. It's been going on for over a month; I am currently running 128.5.2 esr. Never had this problem in the past - I've been a Thunderbird user for years across multiple devices (Windows, MacOS, iPhone, iPad).

What steps or information should I be taking to either resolve this issue, or collecting to help understand what's going on?

Suddenly I cannot open Hotmail in Thunderbird. What to do? Note that I have Owl installed in Thunderbird Here is what I am seeing when I open Thunderbird

500 Something went wrong. Outlook is not supported on this browser. Not all web browsers support Outlook on the web. Find a supported browser or logout here.

Click here to sign out.

clientIPAddress 146.70.45.164 X-ClientId: 2071154D0ABE4685B432F4E1398C9BB5 request-id c21c46c4-ce5e-2a8b-ae54-33cac8422bfe X-OWA-Error Microsoft.Exchange.Clients.Owa2.Server.Core.OwaBasicUnsupportedException X-OWA-Version 15.20.8251.15 X-FEServer DS0PR17CA0007 X-BEServer DM6PR06MB3979 Date:12/12/2024 4:20:01 PM

Hello,

I am in the process of linking my mail account via Thunderbird on my computer. However, I can no longer see my normal folder structure. However, if I link my account via my Android phone using the Thunderbird app, I have the option of selecting so-called special folders (see attachment screenshot 1). If I then select INBOX, my usual folder structure can be accessed again in the linked mail account on my phone (screenshot 2). Why don't I have this option in Thunderbird on my computer? Perhaps I thought I was using an outdated version of Thunderbird on my computer, but I cannot see the version number and cannot check whether I can update Thunderbird or not.

Best regards, Dr. Jan-Christian Raabe

I am trying to turn off the message that I get saying "Mozilla Thunderbird Email wants to access your Google Account". I cannot figure out how to turn this off.

Just make it stop. I reply to deny but it keeps coming up.

Just make it stop.

Hi. On Windows 11. after adding an ical calendar, Thunderbird immediately stops responding. If I then stop and restart Thunderbird it continues to not respond. 1. Is there a simple way to revert to the state prior to the addition of the calendar? Or can a point of consistency be established prior to adding the calendar to make reverting to this point a possibility? 2. I presume that there is some issue with the contents of the ical. Is there any way to work out what might be the issue that Thunderbird is not handling? The calendar is a Google Calendar and works fine there. Thanks in advance.

I am just a non-computer-literate old woman. I have tried to follow advice from the community forum. All that SMTP stuff is Greek to me. Since the last update to Thunderbird, I can't reach my daughter or my neighbour. One uses Hotmail and the other Yahoo. sometimes after about 4 days my neighbour will tell me he finally got a message.

Please change this. The only way I can reach them is to leave Thunderbird for webmail. It's a nuisance. Can someone please advise.

carolynn@teksavvy.com

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer.

I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emails, calendars, etc., to the new computer.

Several things are NOT working correctly, though:

1 - Settings will not open. Here is the message from the error console:

Error: No such tab mode: preferencesTab

   openTab chrome://messenger/content/tabmail.js:758
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

tabmail.js:956:17

   openTab chrome://messenger/content/tabmail.js:956
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

2 - Customize menu does not open

3 - The hamburger menu in the upper right corner does not open

4 - The spaces toolbar on the far left is missing

5 - Events and Tasks are missing from the menu

6 - My calendar is nowhere to be found - I can't find a way to access it (on my old computer, I clicked on the calendar icon in the spaces toolbar on the left side of the window)

Thunderbird on my old computer was also running v115.12.2 when I backed up the profile folder to move it.

I tried downgrading to Thunderbird v102. I had all of the same issues listed above PLUS all my accounts and emails disappeared. -- I've brought it back up to v115.12.2.

Could someone please help me get Thunderbird working correctly?

I am about to set up a new Windows 11 laptop. The old one is a Win10 one, running Thunderbird 128.4.3 32-bit. Note I haven't upgraded to 5.2esr yet. My Thunderbird profile as recorded by Mozbackup is about 16GB - most of this is archived in Local Folders. I have 15 email accounts (using four different domains, none of them are gmail or hotmail etc) and a newsgroup.

I've looked at various answers (and problems!) around these factors and cannot see the wood for the trees. Can anybody tell me - or direct me to - a clear description of how to go about this? Some questions are:

1. Can I install 64-bit on the new laptop and copy over the old 32-bit profile? If not, is there any problem in continuing to use a 32 bit Thunderbird? I am getting a lot of hanging/not responding in the current TB. Note I haven't upgraded to 5.2esr yet.

2. How do I ensure that all the archived mail is transferred without problems? I haven't compacted anything lately, since I noticed that sometimes a message stub is retained where the message body seems to have disappeared, and that compacting risks deleting even the message stub, which can be useful.

3. I've been using MozBackup for ages now but it is really ancient - is there a more up-to-date backup that would be reliable?

Thanks in advance! I'm planning on do the new installations at the weekend but anything I can do to prepare would be useful to know!

Kate

Hello,

I try to create a TB account for a mail account *@outlook.fr. The account is not the current MS account of the windows session.

Every thing is well set (joined screen capture). Following [https://support.mozilla.org/fr/kb/microsoft-oauth-authentification-thu...] I should get , as described (french translation of the article): Selon la documentation Microsoft, les administrateurs et administratrices doivent visiter « https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753 » et accorder les autorisations suivantes afin d’autoriser Mozilla Thunderbird : IMAP.AccessAsUser.All, POP.AccessAsUser.All, SMTP.Send et offline_access.

But I get the "connect to an MS account" (see joined screen capture).

If you validate (giving the password) then you have changed the current account of the Windows session which cannot anymore operate in normal conditions (particularly changes the current user of MS365 applications).

Imagine that you have to activate several *@outlook.fr sessions, what could be the issue. In another way, as it is an IMAP account which is a "multi-user" function, several users are normally able to connect simultaneously which is opposed to MS account which cannot (must not - built for) be connected with several Windows sessions simultaneously.

Consequently something goes wrong when you setup an outlook.fr mail account. It looks like the two connection : - connect MS365 account (linked to and id by *@outlook.fr) for contextual use of MS365 applications - connect to *@outlook.fr mail IMAP account to manage mails are somewhere confused.

for now, I am unable to setup the configuration of mail for a team where several are using Thunderbird as mailer and others Outlook, while everybody of the team must have access to the e-mail of the team which is an outlook.fr mail account.

Best regards, Trebly (trebly_auth)

On 29 Nov 2024, TBird stopped downloading all emails from all my accounts. I have not changed anything on the computer and have run all the troubleshooting routines I can find for TBird. Still not working. Interestingly, when Better Bird import the settings from TBird, it exhibited the same issues. Any suggestions?

TIA

The first fix in the [release notes] says:

"Large virtual folders could be very slow"

What are virtual folders? I can't find anything about it in the documentation.

Is this supposed to fix the ongoing Quick filter issue with large folders? (It still freezes)

I have the same problem as asked in: https://support.mozilla.org/en-US/questions/1440873#question-reply (I can no longer reply to that thread as it has been archived, so I am asking again now in search of an answer).

To reiterate the problem, draft emails are save correctly into the 'Drafts' folder in both Thunderbird and the Gmail web app, but only Thunderbird will correctly delete the draft once the email has been sent. In the Gmail web app, the draft email remains in the 'Drafts' folder.

Why can't Gmail automatically delete draft emails that have been sent? Is there a solution?

I am using Thunderbird 128.5.1esr (64-bit) on Windows 11.

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple signature; name company name and phone numbers. I search and found no help. Is there a way to change color and font in the reply to an email? Sorry I know this sounds simple but I have been using outlook since it came out so this is similar but just enough to give me trouble. Thank you for any help, rick

Hi team,

I am battling problems snoozing & dismissing notifications for my Calendars in Thunderbird.

In the console I am seeing lots of: `Calendar: Could not find definition for AUS Eastern Standard Time`

How does Thunderbird define timezones, and where can I correct this?

I am running 128.5.1esr and my calendar is Radicale 3.0.6.

Thanks!

Hi I have problems after my Thunderbird latest update to 128.5 esr(64bitd). The picture file of my signatures has changed to a larger size, and none of the instructions issued to change this are working or are not there.

I see it as Thunderbird hijacking the resources of my computer to run Firefox and take me to the donation website. I'm fine with the request for money in the Thunderbird screen, I can navigate away from that. Don't open programs other than Thunderbird before I require them.