Firefox Community Forum

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the browser. I had to do some experimenting to use my pointer and open a different browser. Yes - besides the pointer being frozen (all that showed was an hourglass) my keyboard was also frozen. When I finally opened a different browser and printed the same item, no problem. I had to close Firefox to be able to fully use my laptop again. I searched the solutions and none had an effect. Firefox would still freeze/hang/lock up when trying to print. The browser is up to date.

On our web site (www.outlookmovie.com) we have the option to print documents and we also have a watermarking option

when we do a print and save pdf from firefox > file > print and save a pdf if the option watermarking is off , it works, if the option watermarking is on, it does not work (the pdf exported is zero octet)

could you help us resolving this issue ?

By the way it works when we use Chrome or Safari

Thx you very much for your help Marc Jenny mjenny@mjenny.fr

Never had an issue printing google maps until a few weeks ago. Now the print function brings up the page header but no map. The map prints every time when I switch to Chrome. I opened the troubleshooting information page and clicked saved print settings in the printing section. That did not fix the issue.