Firefox Community Forum

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed me how to enable, and I've been using it since. But now, as of roughly today, whenever I enable the VPN, no websites will load. At all. When I turn it off, they load instantly. But whenever I turn it on, it just gets stuck loading forever and ever, never actually getting anywhere. I tried enabling network.dns.disableIPv6 in the config page, because that's what I saw on a mozilla support page- nothing. Didn't do anything. The browser.ipprotection.enabled is still on, and I didn't change anything in settings. There was a firefox update very recently, but everything still worked with the VPN on. I just updated my computer, but I don't think that's it either because it wasn't loading things earlier today either. Not sure how to fix this. Please help?

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the corporate firewall and content filters that are in place when I am in the office. The firewall team is looking for support as we are unable to find out what access is needed to be open for this service to work. What IP's does the service connect to for access? What ports are use for setting up that browser level VPN? Is their any application or urls that should be allowed? If documentation for what access is needed to be opened on a corporate firewall would be appreciated. We have searched extensively and cannot find the information other than this runs by Fastly. We cannot find ports/urls/ips that are needed.

Thanks Chris.

I tried to activate the in-built VPN, so I clicked "Get Started", signed in with the Mozilla Account I have, and the VPN pop-up showed up again, but unlike in the support page's tutorial, I was met with the "Get Started" option again. Maybe this error exists because I didn't create an account from scratch then and there? (in the tutorial, account creation was a step).

PS: Why the Linux switch in the attached image? Pewdiepie... I never got to it though...

I have been opening and closing my VPN(different website), but now it won't let me do it. I did what it said to get started and then it tells me to open in the open site. Where do I find the open side? I used to press the VPN shortcut in the upper right corner and it usually worked. Now it just asks me to "Try firefox VPN. I thought that is the one I was using. How do I get it going again.

Hey, for some reason after I click "Get Started." in the VPN tab and sign in, I see the "Next Step: Turn on VPN." I only get put back at the start and have to do the whole process again and again leading me to nowhere. I understand the feature is Beta just want to bring this your attention that's all!

I started to try free 50GB a month Firefox VPN to use the website in Japan (free TV programs only available in Japan but are allowed to watch through VPN). It was working for about a month but now it seems to be blocked. I tried suggested troubleshooting like clearing cash, quitting and opening Firefox, closing VPN, changing location setting and back to Japan etc. Is it because free? It was working when I was subscribing NordVPN. So, it's not the website issue. I would like to know why it is not working now. Thank you

Hi, I recently got the VPN feature on my (Android) mobile browser. But I've never gotten it on my desktop, even though I live in one of the first areas to get it. Is there a way to use the VPN on my mobile for the desktop? Thanks!