Firefox Community Forum

I have the latest version of firefox and I have automatic updates turned on. and yet, every few days I am unable to launch firefox and then get a message that I am running an old version and have to "create a new profile". This is a pretty major hassle. Everything resets, even after syncing. Please tell me how to fix this so that I can stop having this issue. Thank you so much.

Recently I signed up for a new internet and wifi provider, Xfinity. My house has several devices including 4 TVs, my laptop, and multiple cell phones and they ALL connect to Xfinity. BUT, my main I Mac computer will NOT connect. So I have also been paying for Century Link because I use this computer for work.

I have tried several things and now wonder if Firefox is permitting it to connect (according to my mobile app internet IS connecting to the computer).

Can someone help?

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Firefox "128.3.1esr" and the problem is resolved. Now I'm staying on the older version till the issue is resolved. Please keep me posted and let me know if there is anything to do by my side. Thanks in advance. Rani Email removed for privacy

For seemingly no reason at all - suddenly no menu opens - even if I select text and right mouseclick - nothing! Clicking on folder - nothing. Clicking any menu - nothing. BUT it actually opens! It just does not show! For example, if click on Tools, then it will be dark. If I move the mouse down where should be the first thing in the menu "Downloads" then it is actually there, Downloads opens. So what is this? I need a fix, fast. This is my main browser and I have 8500 tabs. So no "reinstall" is not an option. I even had to make this post in another browser because I can not use the "Which topic best describes your question?" dropdown - it does not show!

I have an external monitor connected to my HP laptop. The display on the monitor is fine for all applications except Firefox. The text is readable, but distorted. Is there some setting I need to change?

I have a brand new HP Spectre laptop. I have had Firefox running on it and it has been fine for about 6 months.

Now, all of a sudden, when I click on the desktop short cut, it does not open Firefox but, rather takes me to duck duck go which opens the following website

https://www.blogmuseupicassobcn.org/

I can not get rid of it, I can not by bypass it, and Firefox is no longer available to me on my laptop.

When opening AI Chatbot sidebar with ChatGPT and trying to login, after entering email the site says: "Something went wrong while getting your SSO info".

It often happens with ChatGPT but usually I resolve this issue by adding "0" in the URL: https://auth.openai.com/ -> https://auth0.openai.com/ and this resolves the issue. However in case of sidebar I cannot add this 0, so cannot login...

I think I know the answer to this question already, because all my searches come up empty, but is there a way to show the count of blocked elements on the shield icon? Obviously you can click on the shield itself and see, but I'd much prefer to display the info live similar to how uBO, AdGuard, Ghostery, Privacy Badger, Disconnect, et al do it.

If that ability isn't available yet, is there an official method to put in a feature request? I doubt I'd be the first one making the request, but perhaps I can add a vote for it to become a reality. ETP has to be about 10 years old at this point, it's surprising that option wasn't added a long time ago.

Wireless cursor just gone after this last update. Changed the battery and all the usual tap, blow on it, no luck. Purchased a new mouse from amazon and no improvement. I found an article to fix this but cannot find what they refer to or understand the names used. I am just there saying, the what? go were?

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

I'm getting "Too Many Requests" error message this morning when I try to login to MS Outlook. My OS is Windows and I run Proton VPN.

NOTE: I do not GET this error when I use the DuckDuckGo browser to login to Outlook.

Upon reboot, all my previously open windows are all clustered in one window. They need only to be each individually dragged to an unoccupied "mini-desktop" at the top of my screen. This is far preferable to having to repopulate several additional interest-specific windows after each reboot.

I updated to the latest Firefox 131.0.2 on 10-9-24. After using Firefox to view the digital version of Startribune.com issue, I was able to view the front page but was unable to scroll down or up on the page using my touchpad. I was able to scroll after enlarging the size by one click, but after clicking to turn to the next page, the size button returned to the initial size and did not permit scrolling without resizing the screen with one click to the right. So I can turn the page, but have to resize each page in order to scroll down. So, until Firefox is once again functional enough to enable reading digital version (scrolling and turning the page without resizing) of my local paper, I will use Safari which is completely functional. Any suggestions? John R. Schaefer

Since you added some sort of new protection I did something I don't know what but I am close to changing browsers, using Safari half the time. I'd like to stay but I have to go through a whole riggaroll to sign in to sites now.

I need to save my downloads in various different folders - sometimes its a research paper, or music score, or an image and all this could go into folders for different projects. For this reason I always have "ask where to save file" enabled in the settings.

However, with that enabled, Firefox proposes some silly random folder instead of the last one used. Sometimes I have to save maybe a dozen pdfs in the same folder and Firefox proposes some rubbish random folder the first time, I change to the one I need, I save a couple of files into that folder and suddenly Firefox changes again the folder it proposes. This is so incredibly annoying. Why would they do that? But more importantly is there a way to make it just come up with the latest folder always instead? Why is this not something that can be changed directly where the "Ask where to save files" option is in the settings? Is there a good place to tell Firefox developers who utterly useless and time-wasting and annoying that behavior is?