Firefox Community Forum

So long story short I was trying to selectively wipe a cache for an unrelated site to get up to date information, and in the process I accidentally wiped my browser data for a chat site I use.

I clicked "clear browsing data" and set it for the last hour, thinking it would only y'know, delete the last hour of content. I had the chat site open at the time, it didn't log me out of anything, and all of those logs were still there as far as I could tell.

Come today, I log on to the chat site, and all of my conversations are gone. And I would very much appreciate getting them back if possible. No I have not recently updated my F-list backups or anything of the sort, so my only option is to find where the (deleted) browser data is stored and recover it from there. Which I really, really hope is possible.

Please help.

I downloaded capital one shopping add-on. But I never established a user name or password anywhere. If I need to do this before using it, please tell me exactly where and how to do this! (All of this stuff confuses me.)

Bookmarks in Firefox disappeared and cannot import my Bookmarks backup. I have tried to restore an older Bookmark file through /manage bookmarks/ import and backup/restore to no avail. thank you

When I watch videos (reels) on Facebook, and sometimes on YouTube, I share a video either to messenger or my page, the whole string of videos I have already watched goes back to the beginning of the string everytime. Only Firefox does this. I have 3 other browsers that work fine, but I prefer Firefox of course.

I'd appreciate a fix for this, Thanks

Hi Firefox Team,

I wanted to ask, whether you know any solution to my streaming problem. I noticed that my download speed is incredibly fast, when I am running a download in the background of my PC. This can be a windows-update or updating a game via steam. But when I am not downloading anything, then Youtube cant even stream 360p without buffering every 10 seconds. I feel like the Firefox-Browser is not telling my PC that it needs the internet and thus does not get it, but when another program needs internet, It gets enough to work.

i have no sound in firefox ,while other applications and edge or chrome give me normal sound.It ia no muted ,checked the volume mixer everything should be working but no sound

Since the last update the fonts have been too small. I have altered the fonts on the web pages, but the fonts on the menu bar remain too small and I cannot seem to alter them. I have increased my overall settings to 120%, but this has not helped. Any ideas?

so i was using my pc (and firefox) normally, when i then turned off the machine as usual.

when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.

of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)

hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up

thanks in advance, GR

Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's troubleshooting advice and use the Manage Bookmarks functions to restore or import backups in my Profiles folders are met with the "Unable to process the backup file." message. I have a number of backups available, any of which could potentially resolve this issue, but nothing I have tried is working. Please help! Thanks, Shack

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??