Firefox Community Forum

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code

The image search icon and text clear cross do not work in Firefox on particular account on the All tab. It was checked on different devices. If use a different Google account, everything works fine. The problem is only with this specific account. What should i do?

Although the option to "Delete cookies and site data when Firefox is closed" is unchecked in my settings, I am still getting logged out of all websites when Firefox restarts. This was never the case when I used Safari, and it's quite inconvenient to have to log in to so many websites all over again, especially when two factor authentication is required for many of them.

Is there anything that might be causing this, anything I can check or do on my end so that I am staying logged in on restart? Thank you.

Hi everyone, I have a problem on my PC with firefox. I don't have this problem on chrome. When i go to google maps on my PC, my default location is set to Dublin instead of Amiens (France) Could you help me to have my correct default location back ? Thank you

My shortcuts disappeared. They were there this morning. I let my laptop go into standby and, when I woke it up again, the shortcuts were gone.

I have checked my settings and the correct toggles have been toggled. This happened not too long ago and they came back, so I'm not at all sure what the issue is.

Thank you!

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

simply that except for the odd ocassion, I cannot download documetns generated by Copilot when i'm using firefox. I uninstalled Firefox and it worked on Edge but for a while and then i started having problems with that as well. For several months when i first started usin Copilot, it worked fine and then suddenly I started having problems.

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

I routinely keep a tab open to view my iCloud account (PC running Windows 11 Home).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?