Firefox Community Forum

I logged in a few minutes ago and all my bookmarks are gone. It says my bookmarks are empty. I've used Firefox for years and never had this happen. How can this be fixed?

I was notified that Mozilla was unable receive my payment for my VPN. When I opened my account and tried to change my paid subscription, I was subjected to a sign in loop and went back to Profile. I am unable to find an email address for Mozilla support. I am unable to contact Mozilla support for help with this problem. Need help!

[email address]

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new window. My mouse only has two buttons (Magic Mouse on Mac), so there is no way at all for this to be user error in that regard. The best example is in Gmail when you have multiple accounts signed in, you click the profile picture in the upper right and select a different account which then opens in a new tab. I notice that when I use a fresh profile the issue goes away, and migrating a copy of my existing profile between different Firefox versions (this profile I use in 115 ESR exclusively, I don't use it with more than one version, I just mean for testing purposes here), including forks like Waterfox, all are affected by this issue. Is there something in about:config I should look for to change?

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 processes running straightaway before even using the browser. I closed it down and have started it again and now there are 11 processes running with just one tab open. Firefox(9044) Utility(7552) JavaScript oracle Network (15912) Data Decoder (11364) GPU (18744) About pages (12536) Preloaded new tab Extensions (20544) Preallocated (16132) Preallocated (13780) Preallocated (16044)

The problem repeats on three different computers which are not infected with malware. One computer with slightly less RAM I now cant even use Firefox at all (though all other browsers work fine) because the tabs constantly crash due to the high number of processes. Is there any way to set the process limit low in a way that Firefox actually responds to?

I don't know why, but my previous post was removed - https://support.mozilla.org/en-US/questions/1531371 - do you only accept praise here?

to summarise, upon installing the latest release in my new mac, instead of opening the link in a new tab when i right-click on it and press the T key, as was the case on my old mac, it now goes to 'translate this link to x' in the right click menu.

all the boxes in the 'translation settings' are left empty, so why do I still get this useless suggestion? how can I remove it from the menu?

and why is this supposedly 'privacy-focused browser' tracking my IP, which is the only way it could guess the language it suggests I translate my links to?

why are these stupid features not made optional?

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

Why doesn't Firefox ask me to update passwords? When I change my password on a website, the update window doesn't appear. I have to do it manually in Firefox settings.

I'm experience trouble with firefox loading pages. It seems that some pages (about 1 in 10) will not load first try. Instead it results in either a "unable to connect", "Hmmm... Can't reach this page" or simply a blank page. I have not noticed any pattern in the pages on which this occurs and they all display correctly after a refresh. This problem only occurs on firefox. I have already tried disabling the proxy without any success. I'm looking for any suggestions for solving/diagnosing this issue.

System info: Firefox 142.0.1 Fedora 42 Linux kernel 6.16.3-200.fc42.x86_64

Hi, I installed the latest iOS update yesterday and afterwards my firefox was mush. I tried reinstalling it already. The symptoms are as following: - can no longer use my 1password extension - YouTube and LinkedIn doesn't load at all anymore - For my agency tool Moco I can see most of the page but the menu is totally hidden to me...

Anyone any ideas what is happening?

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

So I just noticed an odd thing today. In the URL bar there is a new icon listed as 'add to taskbar' and 'toggle reader view'. The former interests me more than the latter. I get the idea behind it, but it's not really for me. Is there a way to remove these from the URL bar? I looked in settings, but didn't see anything. So if it's not there, I'm guessing it needs to be fixed in about:config? If so, where do i look for these?

I'm including a screenshot of the icon in question.

Hi everyone,

I’m Ajay Hinduja From Geneva, Switzerland. How can I resolve installation errors and ensure automatic updates work correctly in the latest version of Mozilla Firefox?

Thanks in advance! Ajay Hinduja Geneva, Switzerland (Swiss)

Hi, I’ve lost all of my saved passwords, bookmarks, and browsing history in Firefox. I’ve been a Firefox user for over five years, always tied to the same Firefox account email. My laptop recently had to be repaired, and the technicians performed a full reboot. After getting it back and reinstalling Firefox, all my data was gone. I tried recovering an old profile, but the reboot erased everything, so there are no old profiles or local data left on the device. Since my Firefox account has always been connected to the same email, I was hoping all of my data would still be recoverable, but I haven’t had any success. This represents over five years of saved information, and I really need help to restore it. Can Firefox support assist me in recovering my data through my account? Thanks in advance.

user:17567853:0

This the account currently on zachvorhies@protonmail.com. Right now it's showing user:17863431:163.

Neither credential works with it's associated password. When I digital sign user:17567853:0 I get the message that

{

 "detail": "Please read and accept our Firefox Add-on Distribution Agreement as well as our Review Policies and Rules by visiting https://addons.mozilla.org/en-US/developers/addon/api/key/"

}

And when I go to this page there is a different user name user:17863431:163, and no place to sign the developer agreement.