Bandingkan Revisi
Forum Response - Firefox crashes when you open it (Windows)
Revisi 280685:
Revisi 280685 oleh Mozinet pada
Revisi 280699:
Revisi 280699 oleh tylerhawthorne pada
Kata kunci:
Ringkasan hasil pencarian:
Just a canned response
Updated auto motion post_op install
Konten:
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#On the keyboard, press '''[Windows] [[Image:Windows Key]] + [R]'''. This should bring up a ''Run'' box that contains a text field.
#In that text field, type '''%APPDATA%''' and press Enter. An explorer window should open.
#From that explorer window, double-click on the '''Mozilla''' folder, then double-click on '''Firefox''' and then on '''Crash reports'''. Double-click on '''submitted'''.
#Now, you should see a list of files that contain reports. Go to '''View''' > '''Arrange Icons by''' > '''Modified''' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Troubleshoot Firefox crashes (closing or quitting unexpectedly)]] article.
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#On the keyboard, press '''[Windows] [[Image:Windows Key]] + [R]'''. This should bring up a ''Run'' box that contains a text field.
#In that text field, type '''%APPDATA%''' and press Enter. An explorer window should open.
#From that explorer window, double-click on the '''Mozilla''' folder, then double-click on '''Firefox''' and then on '''Crash reports'''. Double-click on '''submitted'''.
#Now, you should see a list of files that contain reports. Go to '''View''' > '''Arrange Icons by''' > '''Modified''' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Troubleshoot Firefox crashes (closing or quitting unexpectedly)]] article.