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Request for Refund – Mozilla VPN Subscription

Firefox Fiókok
James megválaszolva
Jakob Schöngrundner
Jakob Schöngrundner

Dear Mozilla Support Team,

I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period.

According to your Terms of Service, I am eligible for a full refund. Therefore, I kindly request a refund of the €9.99 charge to the original payment method.

If you require any additional information to process my request, such as the email address associated with my account or my order number, I would be happy to provide it.

Thank you for your assistance. I look forward to your confirmation that the refund has been processed.

Kind regards,

Jakob

Dear Mozilla Support Team, I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period. According to your Terms of Service, I am eligible for a full refund. Therefore, I kindly request a refund of the €9.99 charge to the original payment method. If you require any additional information to process my request, such as the email address associated with my account or my order number, I would be happy to provide it. Thank you for your assistance. I look forward to your confirmation that the refund has been processed. Kind regards, Jakob

Összes válasz (1)

James
James
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https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn

Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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