Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

How can we delete a addin from locked account?

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 17 megtekintés
  • Utolsó üzenet ettől: FredMcD

more options

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

Összes válasz (2)

more options

If you have reinstalled google authenticator, then it's gone. There's no way to get 2FA codes back, it would be a security issue if you could. If you are already logged into your account in another computer then reset your recovery codes within your Firefox account. Go to Firefox Accounts, log in and scroll down to the security option 2FA then hit "Change" and follow the instructions.

more options

What do you mean by; 'delete a addin from my account' ? Are you talking about sync?