Can you confirm that the password-saving feature is turned on and that your logins are still saved?

orange Firefox button (or Tools menu) > Options > Security

• "Remember passwords for sites"
• "Saved Passwords" button

(General help page: Password manager - Remember, delete and change saved passwords in Firefox)

Yes I had checked that and all my passwords are there and saved. But that is the only way I can see them. The key icon is no longer up in the right hand corner only the home button is there. I am including a screenshot and hopefully it will show you what I am talking about. Thank you for your response. Carol

When did the change occur?

I don't think Firefox positions its key icon at the end of the bar; I'm only aware of the one mentioned in the support article, which appears to the left of the site address. I wonder whether you were using an add-on to store your passwords?

Could you check the following tab and see whether you recognize any password managers? The extensions that are enabled are all listed first, then any that are disabled are at the bottom.

orange Firefox button (or Tools menu) > Add-ons > Extensions category

No password manager add on it was the one that came with Firefox. I think it happened after a Firefox update. I am also seeing at the very top of the page about an inch of a blurry portion of my desktop. I always had the whole page of a website before this.

One of your extensions might not be compatible with Firefox 22. Could you disable ALL nonessential and/or unrecognized add-ons on the following tab. If in doubt, disable:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Then restart Firefox using one of the restart links on the tab and see whether you get any improvement with the page display or the toolbar.

Edit: In one thread, the Maps Galaxy extension caused part of Firefox to be transparent: firefox 22 does not install OK. FF screen comes up transparent.

I have four Extensions, all are disabled. Where is this tab? (Then restart Firefox using one of the restart links on the tab) I appreciate your help jscher.

Hi lilcarol, I was thinking of the Add-ons page as a tab. If the extensions were already previously disabled, then no restart links appear because none are needed. Otherwise, the link will appear just above the extension you disabled.

One other thing: updates to your graphics card drivers sometimes create new incompatibilities in Firefox. Could you try disabling Firefox's hardware acceleration feature?

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue of the blurry space resolved (or at least improved)?

Firefox only shows a key icon on the left hand side of the Navigation Toolbar when you enter a name and password on a web page and you haven't yet saved this password.
If this worked for you otherwise then such a feature must have been added by an extension.

• https://support.mozilla.org/kb/make-firefox-remember-usernames-and-passwords
• https://support.mozilla.org/kb/Username+and+password+not+remembered

Note that websites may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save names and passwords and other form data.

• http://kb.mozillazine.org/User_name_and_password_not_remembered

Again thank you for all of your help. That did solve the 1 inch of my desktop showing on top and I now have the whole screen of web page. Maybe I am crazy but I swear there was a key up in the far right that when I went to a site that would possibly have saved my username but not the password. I would then click on the key and the drop down box would appear with my username and then I would click on show password. Carol

If only the name is saved and not the password then this is done via saving form data.

• Tools > Options > Privacy > Firefox will: "Use custom settings for history": "Remember search and form history"
• https://support.mozilla.org/kb/Form+autocomplete

Thanks but that is already checked,