Latest Answers

• Why am I unable to open PDF links in Mozilla?

  You don't have to change browsers Firefox can do this. 1. Click the menu button and choose Options. 2. Select the Applications panel. 3. Find Portable Document Format (PDF) i…

• Why am I unable to open PDF links in Mozilla?

  hey, Please go through the following link and see if it is of any help to you. [https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them The link…

• Why does the horizontal scrollbar disappear when windows are mazimized, but reappears when minimized?

  Hey, When you minimize a window, the size of the window decreases. As size decreases the window cannot hold all text with same font size that's why a scroll bar appears. When y…

• How to use a Socks5 Proxy with authentification only on specified sites? Any Addons?

  Hey, FoxProxy does support SOCKS and i think you can do the above mentioned using '''Use proxies based on their predefined pattern option'''.

• how to reinstall download icon to toolbar

  Hello, Please follow the following steps: 1. go to option(three bars) and pick customize from there. 2. Customization screen will open then you will see the arrow on the cu…

• Firefox on iMac keeps defaulting to mobile version of web sites - i want the full desktop version of web site - how do i set this up?

  hey, Type '''about:config''' in address bar and hit enter. A page will open which has a search box at top, in that box type '''network.http.accept.default''' and when that opt…

• Printer won't print correctly

  hey, you can access preference setting by typing about:config in the address and hitting enter. Do you have the pref '''print.save_print_settings''' (in about:config)set to …

• Trying to connect via tablet's tethering hotspot, firefox says proxy server refused connection

  Hey Ira, Does your computer use a proxy server to connect to the internet? 1.You can hold your window key and press r at the same time to open a dialog box. 2.in the dialog …

• Certain symbols are not shown ( see screen shot) How to resolve?

  Hello, As I can see it is a narrow box with two rows of two characters? Firefox displays that code when it cannot find the corresponding character in any available font. The mo…

• Cannot open .pdfs in Firefox

  Hey, Try the following: * Go to setting (3 bars) > options > applications. * Under applications panel. * Find Portable Document Format (PDF) in the list and click on it to…

• not so much a question as a salute to all you teck guys out there helping fire fox be a better place.

  Sometimes it feels good to be acknowledged. Thank you for giving us that good feel. Happy new year and keep supporting Firefox.

• Every time I open a new tab it defaults to securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10088_digitalrivercomparativelp_150106. how do i stop this

  Hello, Follow the following instructions and see if the problem goes away. * Type '''about:config''' in the address bar and press enter. Say i'll be careful * In the sear…

• Downloadable fonts don't work on KustomNotes site

  Hello, As I can see, all is working fine for me(on firefox). Is it a narrow box with two rows of two characters? Firefox displays that code when it cannot find the correspondi…

• Group tab is working. When i attempt to close it ask to confirm all tab closing and after reopening all tabs are gone ??

  You are not allowed to click x. It will close one tab or all tabs(depends), If you want to come out of tabs group use ctrl+shift+e or you can use tab group symbol to the far right…

• Firefox cannot open IRC links in Pidgin

  Hello, when you click the link above. A Firefox dialog window appears which shows mibbit.com and '''chose an application''' option. If you don't want to use mibbit then chose t…

• unable to open save web files

  hey, Please give an example. So that I can emaluate the behaviour and try to help you. or provide us a screenshot.

• when i downloaded file with firefox and right-clicked show containing folder,why it didn't showed up the file ?

  Hey, when you click open containing folder. The file does show up but sometimes we as human thinks its not here (happens with me all the time). I would suggest to look carefull…

• Where do emails go when clicked as "not spam" in the spam folder?

  Hey, I goggled the problem for you. According to AOL: "If you see a piece of email that is not spam, click the email, and then click This is Not Spam. '''The message wi…

• Firefox Asks for Unnecessary Master Password Upon Every Startup

  Hello, Does firefox show multiple master password prompt? According to master password it does ask for master password once every session so that it can retrieve saved info pro…

• Where is the email to confirm the browser? I wait and wait...

  Hey, Did you just install the browser and is waiting for confirmation email? If this is the case then i must inform that we don't (nor does many) sent confirmation email on in…

• nsprotector.js

  I found this on the internet: C:\AdwCleaner\Quarantine\C\Program Files (x86)\Mozilla Firefox\browser\nsprotector.js.vir Win32/Conduit.SearchProtect.A potentially unwanted app…

• Flash doesn't work after I updated it

  Hey, Did you try these typical Flash fixes? (1) Disable hardware graphics acceleration in Firefox and in Flash (A) In Firefox, un-check the box here and restart: orang…

• Can't save png extension anymore, Save As Type is blank, already reset and uninstalled?

  Hey, The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link. …

• nsprotector.js

  Hey, I don't have that file in my computer. when i searched for nsprotector.js, I saw that it was related to Conduit search protect. Do you have any application/extension/toolb…

• Is there a replacement for keyword.URL?

  Hey, Have a look at the add-on below: [https://addons.mozilla.org/en-US/firefox/addon/keyword-search/ The Addon] However I couldn't find anything related to I'm feeling …

• Why aren't web page nav icons showing up in my FF browser?

  Hello, As I can see it is a narrow box with two rows of two characters? Firefox displays that code when it cannot find the corresponding character in any available font. The mo…

• why can I no longer save to my windows photo gallery?

  Actually you cannot save images from facebook/pinterest by any browser just by right clicking on it. First click on that picture and it will open in new page and now right click o…

• How can I open an email attachment before saving it???

  Hello, Please open settings and under '''applications''' (in option) see whether the file types (png,pdf,jpeg) have correct action. If they are always ask they will ask where t…

• my screen is empty when I open Firefox

  hello, can you please elaborate? is firefox working? what did you wish to see? thank you.

• Firefox crashes

  Please refer the following link and if you are unable to understand antyhing or face any problem. we are here to help you. [https://support.mozilla.org/en-US/kb/how-run-firefox…

• How do I change update settings in my Shockwave Flash Player plugin?

  Hello, Lets try to do it. follow the following: Step 1: type '''about:addons''' in your address bar and hit enter. Step 2: you will see a wheel like image on the upper ri…

• want new tab to open to home page and why does firefox not have a simple check box in the options because I can't keep going through a long procedure each time

  Hello, First of all I'm really sorry about this. You dont have to go through the long procedure everytime. Save it once and it will remain as it is unless changed. Let ch…

• When I open up a new tab, how do I get rid of the default 'Bing' tab?

  hello, Lets try to change it to the way you want. follow the following steps: Step 1: enter about:config on the address bar. Hit Enter. https://support.cdn.mozilla.net/m…

• I need to permaneltly remove a choice in the search bar menu

  Hello, On Windows: * Go to C:\Program Files(x86)\Mozilla Firefox\searchplugins * All you have to do is delete the XML file for the search engine you wish to remove (for…

• I can't find the mailto application in the tools menu. I want to make Gmail my default mail program

  Hello, I am sorry you are facing this problem. Please refer to the following link: [http://kb.mozillazine.org/Changing_the_mail_program_used_in_Firefox this link.] Hope…

• what will happen if I clear my entire list of browsing history

  hello, The following article would help you: [https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox The article.] Thank you.

• change default paper size

  You can try this: 1. In the address bar, type about:config. 2. Enter print.print_paper_name in the filter box and press Enter. 3. Double-click the entry named print.print_pap…

• Can't open same page in another tab

  Hello, You can use the following add-on: [https://addons.mozilla.org/en-US/firefox/addon/switch-to-tab-no-more/ Switch to tab no more.] This add-on disables switch to ta…

• I have reset this firefox daily... it works for a few hours, then will not open a website for 15 mins, and I cannot get emails addresses to show up when sending

  Hello, I am really sorry that you are facing these problems. Answer the following questions: * Do you use a proxy server? * Does sites start working after 15 minutes. * D…

• change default paper size

  hello, I am sorry you are facing this problem. Please check the following link: [https://support.mozilla.org/en-US/questions/968149 This is the link.] Hope it helps y…

• I am unable to download youtube video with firefox?

  You can try the following Add-on: https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/?src=cb-dl-mostpopular .

• My default font is Arial. But, in display is not my default font. Can you help me ?

  Hello, I am sorry that you are facing this problem. If you are fine with resetting your firefox then you can type "about:support" in your address bar and when that page open…

• why can I no longer save to my windows photo gallery?

  Hello, Go to https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder and follow the instruction. according to the instruction chan…

• why can't I disable high contrast theme in mozilla firefox?

  hello, I am sorry you had to go through this. If you want you can install any theme of your choice (which has no so much higher contrast) from [https://addons.mozilla.org/en…

• No restore previous session option available and can't find sessionstore.js in latest firefox version.

  Hello, I am really sorry that you had to face this problem. Did you try typing "about:sessionrestore" in the address bar? If no then type about:sessionrestore and hit enter…

• My homepage is set to google, but firefox always open to the previous page I was on. How do I fix this problem??

  Hello , Click the menu button new fx menu button then go to Options Click the General section Where it says When Firefox starts make sure "Show my home page" is selected and …

• Youtube is freezing after 14seconds

  Hello, I am sorry that you had to face this problem. A/c to [ http://www.donsalva.com/2009/09/05/how-to-fix-the-video-lag-in-firefox ] the lag is caused by Firefox’s session sa…

• How could I change font for IBM 9068 A03 printer so I get better output?

  Hello teguh, Not a problem. Lets try to do it once again. So you have to print many documents. right? Lets take an example. Suppose you want to one document of yours i…

• How could I change font for IBM 9068 A03 printer so I get better output?

  Hello, Try this https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_change-the-default-font Hope it helps.

• adobe reader not opening links in document when setting is use adobe reader (in Firefox)

  Hello Axis, I'm sorry you had to face this problem. Lets try to fix it. * Go to options in your fx31 * Click on Applications Panel. The Applications panel allows you to…

• Linux: downloaded files open with the wrong application

  Hello there, Lets try to fix this. Follow the following steps: 1. Click the menu button in New Fx Menu and choose Options 2. Select the Applications panel. 3. Th…

• When I switched computers, I couldn't get to my Mozilla start page & had to create another. I need my old one . Help, please.

  hello, You can type '''about:accounts?action=signin''' in the address bar and hit enter and you will be taken to a sign in screen where you can enter your old accounts informat…

• There is no "sign up to sync" command on the menu

  Hello debokey, I am really sorry that you had to face this problem. You can see sync sign up option (you will see get started) by typing '''about:accounts''' in your address b…

• I can't locate my downloaded files

  Hello teediz, I'm sorry you had to face this problem. If you cannot open by clicking that image try right clicking your download and choosing Open containing folder option. If …

• New tab setting keeps resetting to Google, how to make it stay empty?

  Hello, Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions, so that has nothing to do with Google Chrome. [http:…

• One word search in address bar not working.

  Hello, I am really sorry that you are facing this problem. Lets try to fix it. Try this: https://addons.mozilla.org/en-US/firefox/addon/searchreset/ The above add-on is v…

• Firefox will only open websites via url link, does not even attempt to connect through the address bar.

  Hello, Try clicking on Tool --> Options --> Advanced --> General tab. Uncheck "Use Hardware Acceleration... ". Do you have any add-on like avg safe search installed? Hope th…

• I am unable to re-install Firefox on my PC.

  hello, You mean you can open firefox but cannot connect to the internet? Or you just cant open firefox?

• How do I restore the "close tab" button to the END of the tab bar?

  Hello Alfador, I'm really sorry that this functionality has been removed from Firefox. I strongly agree with you when you say that Mozilla's seemingly arrogant insistence that…

• Need to allow pop-ups for a site

  hello dhayes55, You can uncheck the Block Pop up windows Under Firefox Orange Button > Options > Options > Content Tab. To see how to do it click [https://support.mozilla.org/e…

• FF nolonger will play music. I have to run chrome and then FF and play music on chrome. Wherfe is the correction for FF 31 (it alwaus played in earlier versi

  Hello gviele, I'm sorry that you have to face this. Go to [[Fix common audio and video issues]] and see and if that doesn't help you can always get back here and we will try to…

• Firefox refusing connection to proxy server or firefox requires proxy authentication

  Hello, Read [http://derflounder.wordpress.com/2014/06/13/firefox-30-blocks-access-on-non-windows-platforms-to-sharepoint-and-iis-sites/ this] for more info and the possible sol…

• I need further explanation please

  No problem strshne, Lets try to do it again. Lets begin: 1. go to about:support 2. To open your profile click '''show folder''' which is 5th item under Application Basics…

• Firefox refusing connection to proxy server or firefox requires proxy authentication

  Hello, I think if you use a domain joined desktop in a corporate environment it will require a proxy and not just that but proxy authentication too. In that case you need a use…

• how to open magnet links?

  Hello, I am sorry that you weren't able to find apt help. Now lets try to help you. So you want that when you click a magnet link a torrent application automatically opens and …

• sec_error_revoked_certificate

  Hello jfisher, sec_error_revoked_certificate means that the certificate has been revoked. Your certificate may be issued by a CA trusted by your browser and valid in tim…

• Can't close individual tab with <ctrl>w (all tabs will close instead)

  Hello Scoop, Thats strange, you can refer to this article [ https://support.mozilla.org/en-US/questions/971228 ] or you can download keyconfig, which allows you to change keybo…

• I need further explanation please

  Thank You strshne for the acknowledgement. But I will more happy once you try those steps and it works. Lets hope for the best and have a good day ahead.

• Mozilla firefox is not loading home page default

  Sadly no, It seems that you have been infected by a serious virus. Please read [ http://www.cohtitan.com/forum/index.php?topic=10117.0 ] . In short that article is saying…

• Mozilla firefox is not loading home page default

  Hello, You should check your control to check something related to hao123 is installed there. It turns out in many cases it installs itself. Press and hold window button and…

• Mozilla firefox is not loading home page default

  hi teckee7, Try the above solution given by cor-el. cor-el said, "http://malwaretips.com/blogs/remove-hao123-virus/ "

• I am a fan of the NFL and NASCAR, but they aren't broadcast where I live, so I have to stream from VIPBoxSports but experience lag.

  Hello, I am sorry that you had to face this problem. A/c to [ http://www.donsalva.com/2009/09/05/how-to-fix-the-video-lag-in-firefox ] the lag is caused by Firefox’s session sa…

• Mozilla firefox is not loading home page default

  Hello, I am sorry that you had to face this problem. Lets try to fix it. Follow the procedure describe below. 1. Go to your address bar and type about:config and press enter…

• lightning 3.3 not compatible with firefox 31.0 message on attempted install on my linux machine

  hello, If you see this site [ https://developer.mozilla.org/en-US/docs/Mozilla/Calendar/Calendar_Versions ] it says that Firefox 31 is compatible with lightning 3.3 from 21st j…

• Why would I want to use sync, won't it interfere with my privacy?

  Firefox Sync is a browser synchronization feature that allows users to synchronize bookmarks, browsing history, preferences, passwords, filled forms, add-ons . So it is useful for…

• Why would I want to use sync, won't it interfere with my privacy?

  Hello rjlee469, I can understand your concern about your privacy and the guys at Mozilla respect your privacy. What You Should Know About Privacy & Firefox Sync * W…

• "Bookmark this web site" option has disapeared from the Bookmarks dropdown menu.

  Hello, What version of firefox you are using? In new Firefox : To create a bookmark, click the star in the toolbar. The star will turn blue and a bookmark for the page y…

• Cannot load home page after restart

  Hello again, Click the menu button new fx menu button then go to Options Click the General section Where it says When Firefox starts make sure "Show my home page" is selec…

• I need further explanation please

  Hello again strshne, Its good to know that you were able to reset your Firefox. Now, lets try to restore some of the items removed. Follow the following steps and if you face a…

• Cannot load home page after restart

  Hello, I am sorry that you had to face this problem. Lets try to fix it. Follow the procedure describe below. 1. Go to your address bar and type about:config and press enter…

• Can't search with firefox address bar

  Hello, Try this: https://addons.mozilla.org/en-US/firefox/addon/searchreset/ The above add-on is very simple: on installation, it backs up and then resets your search prefe…

• How do I verify that I am running the latest version of firefox?

  Hello, Click the menu button New Fx Menu , click help Help(the question mark) and select About Firefox. The About Firefox window will appear. The version number is listed u…

• Firefox address bar won't search.

  Hello, We are sorry that you are facing this problem.Follow the following solution and feel free to get back at us if it did not help you. localstore.rdf file stores customi…

• I need further explanation please

  Hello, I will try to explain it in simple steps to you and if you still dont get it, feel free to ask again. Follow the '''following''' steps: 1. type "'about:support"" i…

• How to install firefox in centos 6.0? What is latest version of firefox support for centos 6.0?

  Helo kaaruna, Use the following on your terminal and let me know if it helped. a) Install Remi and EPEL Repositories Install EPEL repository for RHEL/CentOS 6.5/6.4/6.…

• How can I get my new tabs to be open, not any address in them? It used to be blank before I upgfraded Firefox, now it is aol & I must erase it each time!

  To do so follow the following procedure: (1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful. (2) In th…

• You tube has not worked for weeks, when r u going to restore this service?

  hello petajc, I am sorry that you had to face this problem.Can you tell us what the error message said ,which version of Firefox and Flash you are using. Thank you.

• searching multiple words within page separately

  Hi, ''' *How do I change highlighting colors?* You have to change the userContent.css file. You can also change buttons' icon with the userChrome.css file, but this is a litt…

• searching multiple words within page separately

  Hello, You can use the following Add-on and let me know if It helped your cause: https://addons.mozilla.org/en-US/firefox/addon/searchwp/ If it did not help you,please ge…