सभी प्रोडक्ट Community Forum

Thanks for listening: Last week, Thunderbird began returning this message with each attempt to send mail: An error occurred while sending mail. The mail server responded: <tedcomo@chartertn.net> sender rejected. Please verify that your email address is correct in your account settings and try again. I have no problem receiving mail. At the same time, my wife began having the same problem on her laptop, which tells me either Charter, or Mozilla, changed something. I started with Charter. They told me to rename both servers to mobile.charter.net (outgoing mail was formerly smpt.charter.net. No effect. They then had me log into Spectrum and send a test mail directly from my account. It went through OK and they said the problem had to be on Mozilla's end. Any suggestions?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

SOME EMAILS CAN BE MOVED TO FOLDERS. LARGE NUMBER OF EMAILS SOMETIMES CAN BE MOVED TO FOLDERS. THEN, ALL EMAILS MAGICALLY APPEAR AGAIN. WHAT GIVES? IS THERE A SPECIFIC SETTING THAT IS CAUSING THIS GEM?

My e-mailadrees is alois.hufkens@skynet.be I get continously the message , I translate because the message is in Dutch, "Enter your password for fd045290 on pop.skynet.be". Can anybody help me? My phone is [edited phone# from public community support forum]

Using TB 115.15. When I delete a number of messages, then empty the trash, I cannot delete another message until I restart Thunderbird. Is there a limit as to the number of emails I can trash prior to emptying the trash?

My Thunderbird randomly stops checking for email messages, and will not even check when I click 'check' (the cloud). I have to dismiss Thunderbird and restart it.

Hello,

I can't receive new emails on my Thunderbird account because every time I try to refresh my inbox, I get this message:

‘An error has occurred while saving your messages. Make sure that the file system gives you write rights and that you have enough free disk space to copy the inbox’.

No problem with webmail.

We have another computer in the office connected to Thunderbird that receives all our emails. All the settings are the same, except that we haven't updated Thundebird.

We use a POP system.

Thank you for your feedback!

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

Hi - I am receiving strange code instead of message via thudnderbird.

For instance in thunderbird I can see this code: --Apple-Mail-B3D821E7-DE68-441A-B1BC-700C9510C7FF--

But when I log in to my online inbox I can see the content of message etc.

Is there anybody who can help with that?

Kind regrds, KK

Recently while tracking down a problem with my Optus email account regarding a message stating that my quota of storage was reaching maximum, a Optus "tech" advised that I should change mr port number in my Thunderbird account and this has resulted in the now present fault condition. I can send emails from this PC without any problems but cannot receive any. I am sending this message from another PC thyat does not have this problem. What is the correct number for the port. I have uninstalled and reinstalled Thunderbird on the problem PC, even ded a system restore without success. Send OK, no receive. Help. Cheers, Gordon Shaw

I can't find the answer online. When I receive an email message and then several other people respond to the message, how shd I set up TB so the messages responding to the original message appear on my screen with the most recent one at the top of the list of responses?

Many thanks.

Outlook is used on one PC with POP3 data retrieval. Messages are only deleted by the email service provider if they are deleted in Outlook.

Thunderbird is also used to access the same accounts with IMAP access to the online accounts. All of the messages online have been downloaded by Thunderbird.

I am comparing the .pst Outlook files, and the various Thunderbird data files stored by the PC.

The Thunderbird data files are much larger than the Outlook files. For example, the largest Outlook .pst file is 2G. But there is a Thunderbird data file that is 8G.

Any reason or problem or cleanup suggestion regarding 20G of Outlook .pst data that appears as 30G of Thunderbird locally stored downloaded IMAP data?

John

Hi. I am using Thunderbird 128.2.1esr(64-bit), most recent update. Recently (about 1-2 months ago approx) some of my emails have started having an attachment that does not belong with it. For example, I just received an email that I know for a fact was not sent with an attachment, however in my inbox it shows that the email has an attachment. It is always the same attachment and is always the same file name, and is a file I received about two years ago. (The fie that gets attached is a legitimate one from a trusted source. It is a pdf file, and is always the same one when it gets attached to incoming emails). I can open the attachment everytime when it shows up, so it is acting like it belongs with the specific email, even though I know it is not supposed to be there. I also noticed that when this happens there is no text in the email message, just the attachment. This happens at random times and does not seem to have any specific pattern. I use a gmail account & am connected by imap. If I go directly to my google inbox the specific email shows as normal, meaning the attachment is not with it, and the text of the email shows up. How can I fix this? I have tried compacting my folders however that has not helped. I have scanned for any malware and the scans show no issues. I do not know what else to do. Any help would be appreciated. Thank you. Rich

Email was fine until around 1. Now all of a sudden it won't send outgoing email. It just sits there and spins. This happened last week for few hours, but that was just before the latest thunderbird update. It's annoying.

Hallo Team, bisher hatte ich mit Thunderbird keine Probleme, aber kommt wie aus den nichts immer die Meldung. Anmeldung auf den Server imap.arcor.de mit dem Benutzernamen "f.heben" fehlgeschlagen. Nochmals versuchen. Obwohl ich die Meldung anklicke, erfolgt keine Anmeldung,, sondern der oben genannte Hinweis kommt wieder. Warum? Muss ich etwas reparieren? Mit freundlichen Grüßen Franz Hebenstreit

when I select multiple msgs using the shift-arrow keys and hit delete an error pops up that says "msgs could not be moved or copied to the trash folder because writing to the folder failed. To gain disk spaces, from the file menu, choose empty trash, and then compact folders, and try again"

I've done this and it still does not work. I can delete msgs 1 at a time but when I get so many a day that takes a while.

I've tried reinstalling thunderbird to no avail.

Thanks!

I need to talk or chat with someone who can walk me thru a solution. Your online helps are beyond my comprehension. When I try to send, or reply to, a message, I get a screen saying "Password required for outgoing (SMTP) server.twc.com." HELP!