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I clicked on Run Filters on Folder while in my Inbox and they ALL disappeared. After some time, I discovered that they went into the Trash bin. The inbox has all but quit receiving emails since June 23rd and it appears that they are automatically going into Trash. Now...I made the awful mistake while in Trash to click on Run Filters on Folders to see if I had accidentally diverted my inbox into the trash and to my utter disappointment they too vanished. Any help will be greatly appreciated, I have some older emails that are very important and would like very much to retrieve them all. Thank you very much!

Many of my mailboxes on the IMAP server just emptied. They were still there in my Ubuntu '.thunderbird' ImapMail directory. I have created some replacement mailboxes in 'Local Folders' and copied mbox files from the ImapMail area to the Local Folder area, removing the .msf files just created by Thunderbird. I then used the Properties->Repair Folder on each of the the new Local and filled-in-the-background mailboxes. Many worked fine and I was able to repopulate the IMAP server mailboxes using drag in Thunderbird. Some, however, were mis-parsed, producing 'From-less' and Subject-less messages containing part messages. Thunderbird seems unable to reliably parse mbox files created by itself. I note that they are not strict mbox format, having a '-' instead of an envelope address on the delimiting '^From ' line. (I am a retired Unix SysAdmin, so used to the command line)

MacBook Air running 15.7, Thunderbird 128.11.1

open Thunderbird, downloads new mails from server Thunderbird open on Mac, can not download new mail

-tried link (cloud down arrow on left side)
-tried menu file/get new messages/ "account"
I think this happened after I updated to 128

NEED FIX, pain in the ass to have to quit and restart thunderbird to get my new mail messages.

HELP!!!!!

I sent this earlier, but maybe this will be clearer:

I have not been receiving emails from Earthlink using Thunderbird since 6/26. I have two laptops, both running Win 10. One (A) receives Earthlink emails, the other (B) does not. The last email I received on (B) was on 6/26 at 7:05 am CST. I use Thunderbird on (B) and Windows Mail on (A). A is not configured for either MSN or Gmail. Only Earthlink. B uses all three.

I have two Android phones, and both are receiving Earthlink, MSN and Gmail emails.

I can go to Earthlink webmail using B (or A) and emails are there, and are accessible. (I am configured POP) As with the MSN account I log on to Gmail webmail, and everything is there.

I’m currently only receiving emails on Laptop B from my MSN (dot com) (Hotmail) account I also have a Gmail account, but get no emails from Gmail either. The last Gmail email that I received on Thunderbird was also on 6/26.

I have not made any recent changes to settings. There seems to be a common denominator in this somewhere, but I can’t find it. Can you help me sort this out? Thanks, Ted

I suspect there is no fix and I (possibly) can restore from backups, but I would sure like to know what the issue is.

I tried retrieving an e-mail from the "folder" where I kept e-mails from 2023. The "index" one sees displayed for the folder had e-mails from Jan-Mar of 2023, but Thunderbird froze when I tried to open any of them. I tried the repair function (which I imagine is meant to rebuild the .msf file), but after than the index contained nothing from Jan-Mar. I opened both the .msf file and the no-extension file in Notepad, but I see nothing from those months.

Any clues/help would be appreciated.

B 139.0.2 on Win10 and TB on Android 11.0b2. Yesterday I got an email at 11:42 am. That time shown was consistent across TB desktop, android, and other email systems (e.g. ipad mail). Then at 3:00 pm I noticed the same email had the arrival time changed to 3:35 pm (so in the future?). The new time shows both on TB desktop and Android, but other email systems (ipad mail, Gmail) still show the original time of 11:42 am.

I opened the email in a text editor. Near the top it says:

Delivered-To: replacename@gmail.com Received: by (bunch of letters/numbers) with SMTP id z9csp1572268pxu;

       Fri, 27 Jun 2025 11:42:33 -0700 (PDT)

X-Received: by (bunch of letters/numbers) with SMTP id d85a73u69752e-4a7fcac4408mr84193.1751049752874;

       Fri, 27 Jun 2025 11:42:32 -0700 (PDT)

So that looks correct, as the email first arrived at 11:42 into my inbox.

But further down in the email text file there is:

In-Reply-To: <dc3bf(bunch of letters/numbers)ed74@gmail.com> From: Shiela <office@business.ca> Date: Fri, 27 Jun 2025 11:35:51 -1100 X-Gm-Features: Ac12(bunch of letters/numbers)Pb1yxp7nGDpJl8 Message-ID: <CAP6Ti(bunch of letters/numbers)soGigQ@mail.gmail.com> Subject: Re: Estimate 2806 "2462 Deer Ave"

The date line then says -1100 with a time of 11:35 and the inbox email. So one part says -0700 and another says -1100 for time zone. TB desktop and android reads this second time zone and switched the email in my inbox to read arrival at 3:35 pm whereas other email programs read the first time zone of -7000.

Any ideas of what happened or why TB reads the second time zone where other clients read (correctly) the first?

This morning I received no emails from Earthlink. I haven't changed any settings, and my two laptops were receiving emails yesterday.

I thought it might be related to a MS update, but that was a couple of days earlier. One laptop uses Thunderbird and the other runs MS Mail. So it doesn't appear to be related to the email client. (?)

I went to the Earthlink webmail and the messages were there. Server name is pop.earthlink.net.

I went to the webmail and selected all the emails for this date and marked them as unread, but no joy. :(

I can read my Earthlink emails from the webmail, but sure would like to find them in my inbox!

Thanks for any help.

I'm running Thunderbird 128.11esr in Kinux Manjaro (all up to date) and since I updated to 126 the drag-and-drop feature for adding attachments or pictures has stopped working:

It acts as if the attachment is there, but the file icon is greyed and with a ?, the file size is 0 bytes, and if trying to send or save as a draft, I get the message: "Please check that you have access to the file".

I installed this version through Flatpak, since I had problems with the version from the official repository.

Any help much welcome!

in using Thunderbird - 1 - I have selected "share" from the Google news feed on my Pixel 8a - 2 - Prompt Sends to my Thunderbird e-mail account jhdavis@ptd.net - 3 - the article would show up in my inbox - where I could then read/print -

     it would show up as coming from 570-xxx-xxxx@mms.net 

4 - now - for whatever reason - the article is not being forwarded and does not show up

     in my inbox -  

Feature disappeared ?? Note: - just got a new Pixel 8a - are there settings that need to be "fixed" - or reset ?? In the past I was able to "share" an article from Google News back to my e-mail - and all of a sudden - that feature has disappeared

The first comment describes what is happening. We would very much appreciate your being able to correct this. We have lost much valuable information due to this....we have not been accustomed to something of this sort happening. I have now changed my schedule to go to Trash first and review all the subjects, then go to my inbox. To me, this is highly unnecessary.

This question is now over 10 years old: In the auto-complete of e-mail addresses, old invalid addresses keep appearing in this list that are not in any address book (any more). How can I delete one from the list, or perhaps all?

It's not mine, and I'm pretty sure the bug is far older than this. You send one email to a person and afterwards their email keeps popping up in suggestions even though you didn't save it in collected addresses.

The only solution offered is an extremely clunky, labour-intensive workaround. It's not the users' fault. When is this absolutely-not-a-feature getting the attention it deserves? The option Collected addresses should not work if it's not selected.

Yours in annoyance on a hot and sticky day.

When i delete an e-mail in Outlook or other, the same e-mail disappears in Mozilla . . . and that was not the reason why i came to Mozilla . . . did I something wrong ? ? ?

I am running Thunderbird 139.0.2 (64-bit). I have two address books. In Tools > Settings > General > Message List the box beside Show only display name for people in my address book is checked. Nonetheless, the Message List Pane displays several Contacts in my Address Book with both full name and email address.

If I right click on the name and email address in the Message Preview Pane and click Add to address book the name and e-mail address do not revert to Display Name only. If I right click them again there is still the Add to address book option, with no Edit Contact option, as if the Contact had not yet been added.

In some cases after adding the Contact to the address book there is only the Display Name in the Message List Pane but this display name is neither of my address books.

Hello, For some time now (maybe since the last update), I haven't been able to open an eml file saved on another disk in the local network. These are important messages saved by various network users. I can open these documents with another email program.

My actions: I added the Thunderbird program to the Windows firewall exceptions. I turned off the firewall. I disabled the antivirus program. I uninstalled the program and reinstalled it. Nothing worked. 
A colleague can open these files, but she has version 128.11.1esr - which I cannot install without creating a new profile. At the moment I have 4 profiles, so it would be problematic, especially since I don't know for how long it would help. 

Please help. Best regards. Nina tel. +48604630860, ksiegowosc@cdpartner.pl

PS. I have two e-mail accounts with long history of messeging. Last summer the Thunderbird started to hang. I divided my 1 profile into 4 - two active and two archives. Now they are working.

I sent an email to myself and got: Sending of the message failed. An error occurred while sending mail. The mail server responded: RCPT TO:<[email removed]@bell.net> User unknown. Please check the message recipient "[email removed]@bell.net" and try again.

How can I fix this?