Thunderbird Community Forum

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run on a specific folder daily.

Thanks, Saroj Gilbert

There is a post from Mozilla which said your comments were written by a bot. The problem is that there is no access to the comments through my iPhone even though I logged in with Robert’s email and password. I apologize profusely. But there is no way that I can respond instead of creating a new subject.i’m normally reasonably capable of running a computer.I have a 4 y/o M1 mini running some version of 16.

Hi, I use my Thunderbird installation as a feed reader for RSS. Unfortunately, there are two feeds which aren't updated any more. I can't find an error. The feed is OK, I checked the XML file - the new entries are in the feed. The same feed works with a different feed reader. I already deleted the feed and added it again to Thunderbird. That didn't help. I don't know how to find the error. One of the not working RSS feeds is this one: https://mastodon.social/@islieb.rss

When I execute "right click -> Get Messages" on the feed, nothing happens. No error message... What can I do to find the error?

I'm running Fedora Linux 43, Workstation Edition; Thunderbird 140.10.2esr from Flathub. Everything's up to date.

Thanks, Simon

A few weeks ago I began getting spam in my inbox from about ten senders (Omaha steaks, C0stco, Marriot, Harbor Freight, Harbor Tools, Ace, Lowes, CVS, Blue Cross) and no matter what I do, I can’t make it stop. In fact, the numbers have grown higher every day - probably now over 100. Marking them as junk doesn’t work. I have triple-checked all my settings. And setting up specific filters with these names hasn't worked. I don’t have a spam add-on but I see here in Support complaints about SpamAssassin’s ineffectiveness.

Is anyone else getting junk from these specific senders? Has anyone discovered a way to banish them?

MANY THANKS

This happens erratically, not every time. Annoying when trying to select a message to delete and the one before or after or both also deletes at same time. Now I have to go and retrieve it back to inbox. Checked in settings and cant find a solution. Also looked in pad and mouse settings to no avail. Seems to have started in last 2 or 3 months, can't be specific of time line.

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

Once in a while, when I download email, Tbird fails accessing outlook.com. The message is in the attached image. If I redownload, it works. Any Ideas? P.S. this has happened with several versions of Tbird... Thanks.

I'm trying to transition from Eudora to T'bird. I've got both installed on my Win11 laptop. I've used Eudora 25+ years, i have about 4 or 500 filters set up. I can't get even one filter to work on T'bird, so my Inbox now contains a near-useless jumble of over 2000 messages. Gotta get past this to keep using T'bird. E.G. I subscribe to an email forum called Baen's Bar. It accounts for 80% of my inbound traffic. So I set up this single filter:

Apply when: Manually and New email Match all of: From Contains baen Subject contains baen To contains baen

Actions: Move message to: Baen Bar on green@xplornet.com' (i created this folder and see it below "Inbox") (AFAIK these criteria should capture every relevant email) (Question #1: is matching content a case-sensitive test?)

(Aside: when typing this query, i tried to make the actual dialog italic for clarity. I highlighted some text and hit the "i" above the dialog box, all it did was enclose the highlighted text with quotes - really? so Question #2 - italics not working?)

Anyway what happens is, no apparent filtering when getting new mail, and in the "Message Filters" dialog box, when i select the one and only filter, and make sure "Enabled" is checked, and click on "Run Now", also nothing happens. Ok, i say "nothing", but when i look in the "Baen Bar" folder, there are three (3) messages containing the word "baen". Three out of the 2,000 such messages cluttering my inbox. I could understand "none", i could understand "2,000", but "3"? WTF??? I tried it multiple times, not sure which attempt even got those 3. Solutions gratefully accepted.

Question #3 I noticed a reference to "Importing filters from Eudora". I DO NOT want the **content** of Eudora's hundreds of mailboxes to be imported - it's probably over 8 Gb. I'm fine leaving that content archived with Eudora. Is there a way to import the filter list and folder list from Eudora without importing the contents?

Question #4 Where is T'bird storing my email? Most of my cyber-world is on an external HDD. I love about Eudora that it's fully portable. I can literally unplug my external HDD from my Win11 laptop and plug it into your laptop, rename the drive to J: and just run Eudora. Can i do that with T'bird?

Hello,

I have been using Thunderbird only occasionally for backing up Google emails after which I delete the emails from Google. I am thinking of using Thunderbird permanently but there are things I'm not sure about.

1). Does Thunderbird automatically integrate Google Take Out mbox files automatically into one email list? When I start Thunderbird, I see files that I have uploaded to Thunderbird (on two occasions in the past and these were mbox files from Google Take Out) but these files are empty. (screenshot attached). When I select the "all mail" folder all of the mails saved since 2005 appear to be there.

2). Does Thunderbird save attachments or only the emails themselves?

I would be grateful for some help so that I can optimise my working with Thunderbird.

Best wishes

DanZ

I get your begging for money, you are obviously young, I have donated more money to you already than all my other email providers combined, period, you will allow me to move , remove as much as I want or I can delete you and you lose any future donations, but ticking me off with this we think this is junk crap trying to get more money from me only makes me want to DELETE YOU YOUNG PEOPLE, you act just like your buddy Google, lmk Anthony, or stop the bs

Using a new, clean install of Xubuntu 26.04, with thunderbird 140.10.2esr 64 bit, ubuntu snap build 1.0. In settings: play a sound when new message arrives, no sound is heard. When clicking "play" to test the sound, there is no sound. Also, if "use the following sound file" is checked, there is no sound when "play" is clicked. (I have tried various .wav and .mp3 files.) I have installed pipewire-alsa, but that didn't help. Any ideas?

Recently I posted about this problem here: https://support.mozilla.org/en-US/questions/1580858 In sum, I was having problems both in downloading messages from the Spectrum server and also with sending messages. I've attached screenshots of the error messages.

Matt and David kindly posted some helpful responses. The problem then seemed to spontaneously solve itself and I breathed a sigh of relief. Then a few days later it re-appeared.

This time it's not quite as bad in that I'll get the error messages but then usually a few minutes later I can download the messages or send an email. But it's still a real problem.

I called Spectrum again and this time the rep was adamant that if I can still use the Spectrum webmail feature (and I can), then it's not a Spectrum issue.

Last time Matt asked about my antivirus. I use Windows Defender (and occasionally do a manual scan with Malwarebytes free version), so if I understood him right, I should be OK as far as antivirus interference.

Matt also suggested I set TB so that I download messages at startup and every 15 minutes. I was set to every 10 minutes so I changed it to 15.

Matt said for me to check the Activity Manager. I've attached a screenshot of what that showed a few minutes ago. But I should note that this was after an error message displayed but my email downloaded anyway.

Finally, Matt said I should check the Error Console (Control + Shift +J). I've attached a screenshot of that. He also said I should use the trash can to clear it, so I did. He then said to press Shift + F5 to attempt to get my messages. But on my laptop, F5 just dims the display so no dice on that. But I have a second laptop and F5 is "neutral" on that one so I tried it there. I didn't get any new error message.

However, one of the screwy things is that sometimes I get all my messages as normal, but only after the "Can't connect to the server" message displays. And that's what happened with my second laptop above.

I hope I've provided better info. this time. And I hope you gents can help me with this mess.

Thanks,

Andrew

Please inform me how I can mark senders in Thunderbird as not spam or is there a list of secure senders so their mails will not go to spam folder?

Best regards Magnus Arnason

On my home computer, all my sent emails go automatically to the Inbox, not into the Sent folder. Now using Thunderbird on a laptop and I can't remember how I set that up. Grateful for help.

Because it was referred to, I discovered having received an email The sender had taken the easy way - for him - by replying to a message from 2024, of which I am one of the recipients. I did not see a notification, nor did it show in the received mail folder, which is orderd by date, newest on top. Ultimately I found it attached to the original mail from 2024. Is there a way to get a notification, handle such messages as separate mail and show them at their appropiate place in the received mail folder?

Last week I saved the attachments of an email to a new folder in Documents. Today I received a new email with attachments. I saved these attachments to the same folder. To my surprise the old files (from last week) got a new timestamp. The date is today and the time is a couple of minutes after midnight. Any idea how this is possible? PS. I'm using Thunderbird on an Ubuntu machine.

Hi there,

I'm having an issue where I receive invitations by the owner of a calendar i subscribed to. I have to subscribe to the calendar to be able to schedule events with them.

When I receive the invite, it keeps saying "already processed" which is not the case. I dont have that event in my calendar and it has not been accepted.

I have checked that the subscribed calendar is not linked to my account (calendar settings, email account: empty) and the actual calendar is linked to my email account (calendar settings, my email account).

what should happen logically is the "subscribed" calendar should not be counted as my calendar, events should not be counted as already processed and invites should be clickable and then be transfered to the calendar linked to the receiving email address.

Mind you, thunderbird on mobile works like it should. Its only the linux client that has this issue.

Thanks in advance for any help.