टैग किए गए सवाल दिखा रहा है: सभी प्रश्न दिखाएँ

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (और पढ़ें)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 3 महीने पहले

Last reply by jscher2000 - Support Volunteer 3 महीने पहले

changed phones need to transfer passwords

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stor… (और पढ़ें)

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

Asked by rthefko 4 महीने पहले

Last reply by jonzn4SUSE 4 महीने पहले

Can't sync account to desktop

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "accoun… (और पढ़ें)

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "account disconnected" and prompts to log back in - even though I'm already logged in! It's driving me a bit mad tbh. Any ideas what's happening?

Asked by cillian.void 4 महीने पहले

Last reply by jonzn4SUSE 4 महीने पहले

Export passwords from Android

Hey guys can some one help me? I've been trying to export my passwords from Android but can't open about:preferences for some reason Any one had the same issues?

Asked by firmware1950 4 महीने पहले

Last reply by jonzn4SUSE 4 महीने पहले

After sync I can't see my all save bookmarks

Hii there, I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks' I don't no why is this happening but i … (और पढ़ें)

Hii there,

I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks'

I don't no why is this happening but i kindly request you to solve this problems asap!


Thank you,

Asked by Zunaid Hashmi 5 महीने पहले

Last reply by Cherize Van zyl 5 महीने पहले

new phone no collections?

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved i… (और पढ़ें)

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved items back?

Asked by nicolemarie188 5 महीने पहले

Last reply by Cherize Van zyl 5 महीने पहले

won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (और पढ़ें)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Asked by Richard Barnes 5 महीने पहले

Last reply by Paul 5 महीने पहले

Sync Open Tabs From Old Phone to New Phone

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL Each time I've tried that, it says Unabl… (और पढ़ें)

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL

Each time I've tried that, it says Unable to send

Hoping for some help.

Asked by junior426 5 महीने पहले

Last reply by Khalid 5 महीने पहले

Firefox for Android not Syncing with Desktop, despite connection being made.

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone l… (और पढ़ें)

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone looking at this trying to find a solution as i did.

As in title, for context for a while I've been having minor issue with sync between these two devices, with the syncing being unreliable, often taking trying multiple times, closing and reopening mobile app, and opening a new tab to try and prompt a successful sync, as often the sync would "happen" but the tabs open on the mobile device would be outdated ones.

Today, sync failed to work at all, on both parts (Dekstop app, and android app), i couldn't see tabs from the other device on either device. Trying to resolve this issue, i relogged on both devices, set up and signed out of sync multiple times, disabled and enabled sync again, deleted mobile app cache and tried again, and even reinstalled mobile app and logged in again (which to my surprise, also wiped all my tabs, history, settings, which is quite an annoyance, but I'll leave as a loss). To note, both firefox PC and Android have autoupdate on, dekstop is up to date, though i think i noticed firefox app updating yesterday.

I have read through other firefox sync articles, but none of them provided a working solution. For information, i have noticed something that may be a hint or nothing , please see image attached (nr1). Another thing I've noticed is firefox view not showing it recognizes a connection, image attached (nr2). I am also providing an image of my connected services page, showing the desktop sign on and mobile sign in (whose last connected date does not update), image attached (nr3). Another curiosity is the refresh button in that page, when clicked, perpetually showing as "in progress", but not resolving or updating when i log in mobile app, to see that change only refreshing the page worked.

I really hope for some help with solving this issue. Firefox sync despite its unreliability has been a very convenient tool for me. Naturally if any extra info is needed, i am ready to provide it.

Asked by ChmielarzDominik 5 महीने पहले

Last reply by Khalid 5 महीने पहले