Firefox Community Forum

it seems I can't turn on VPN, it has x before VPN, I am in China right now, like to know how to change the location to Hong Kong. In China block a lot of website, I like to watch YouTube hope I am able to watch it.

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew

I am in China and do not seem to be able to connect to the Mozilla Firefox VPN, to access my gmail (and other features). When I try to turn it on, I get a message: "Could not connect to VPN: Try again in a few minutes" I did this many times. Should I continue trying or is it hopeless?

Thank you

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, but I don't have the VPN turned on. After a minute or two, I am able to access the internet normally in Firefox or any other browser.

There must be a setting or something in Firefox that triggers this since I can use any other browser normally, but once I open Firefox, everything on my computer is blocked from internet connectivity until the timeout is over.

My VPN has. stopped working although it has reset as it does monthly, worked fine a week ago, Still have 50 gig and won't engage with server? any help appreciated....

Good afternoon, dear Mozilla, I've been using Firefox for 4 years now and I really like this browser. I used your built-in VPN for a long time and it really helped me out because I live in Russia and half the internet is inaccessible without your VPN. I want to inform you that your VPN has stopped working for me. That is, if I turn on the VPN and only then will your built-in VPN work, I ask you to fix it so that the VPN works as well as before. All the best.

If I'm using the built in VPN no pages will load, regardless of the location I pick. I did not have this issue previously, I've only first saw it the other day. No websites seem to work and as long as I have the VPN turned off everything works fine.

Using Firefox v154.0.1. I have the free built-in VPN Beta enabled. I'm located in Austria. No matter which country I select in the VPN settings (Germany,France,Canada,US,UK), I always have a Singapore IP. It says so if I open an IP test website (e.g. from NordVPN) and also on YouTube.

When using Firefox 154.0.1 (MacOS) and VPN, my ISP provider seems to randomly change between my selected country (Canada) and current location (US).

Is this a known bug, or is there a setting that I need to tweak?

Thanks!

At first FF free vpn used the server (Spain, France ..) that I selected Since a couple of days it always uses Singapore server, no matter what I select I have already cleared the cachet, turn off and on the vpn, restarted my laptop .. still the same Any solution?

when i click the VPN icon it shows the get started page and when i click on it and log in it doesn't give me the option to turn it on, its the same get started page. it does that every time i press get started.

I've been using the built-in firefox vpn and it has worked just fine, amazing actually, the best free vpn i've ever used. I've used it mostly to access Japanese contect, so Japan server, and now it's not working. it still show my ip, but if I change location to any other country it shows that country, so the issue is with the Japanese server.

So, when I click on the VPN it has a button marked "Get Started", when I click on it it takes me to a page to sign in to my Mozilla account. When I sign into the account, it pops open the VPN box again and tells me I can now turn it on.

The problem is when the VPN box opens again it just gives me the 'Get Started' button again and it just loops back around to asking me to sign into my Mozilla account.

Any help would be appreciated.

I'm trying to use the VPN, when I press the "get started" button in the toolbar for the VNP it tells me to log in. When i do it says "you are logged in" "turn on the VPN button in the toolbar to access the function. but when i try i get sendt back in an endless loop to the "get started page again". As I understand it's in Beta but my region (Sweden) should be supported.