Firefox Community Forum

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets instead and also A sign that says that there is a problem with my browser!!! Please help me out!!! Facebook is my only source of connecting with my friends!!!I T Neomahank you in advance for any assistance that you can provide me with!!!!

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for Lumo, Protons new chatbot. My question is is there any future support coming for Lumo, or better yet, an option to let FF users choose ANY chatbot, not just these 4?

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? JUST STOP SENDING UPDATES EVERY DAMN TIME I TURN AROUND.

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to know my name. i dont want to click it away every day. i am tired of your update popup. tired of clicking it away ten times a day. you want to synch to my contacts. dont know why' certainly dont want it to synch, dont even use my calander but you want it to synch also. why? i came to you for a browser. do you have a secure browser that is just a browser? can you help me stop the update popup or tell me a browser that is not ai.

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

1. It was not able to summarize the page
2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well.

I don't think it's an Acer issue but I am only running Win 11 on the two Acer machines. If I open a web page with colored graphics or pictures and then drop down a menu of the browser (bookmarks, etc.) the colors of the graphics bleed through. It's annoying and somewhat obstructive. It does not occur if a window from a different app is opened on top of the browser window no matter how bright the colors are.

I attached a few edited screenshots to show the issue. The edits are only to cover personal information etc.

The issue seems to be color saturation and does not occur on my other Win 10 machines or in other browsers. Not even the same version Firefox on the Win 10 machines.

Is there a way to increase the opacity of the drop downs or lower the color saturation in the Firefox browser?

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. If I load ANY image with a naked woman on it After a few minutes Fire fox auto removes it. I have done this 30 times. I use ANY fire fox picture it's fine stays there forever. Load ANY picture with a naked woman on it and poof 2 minutes later it's gone. So please can you explain to me why whats claimed to be the most private and secure browser around is censoring me in my own home about what backgrounds I can have? I find this highly disturbing. And I am quite serious I have had them removed at least 30 times. I'm 56 y/o If I want a naked woman on my background it should be my business not fire foxes. Also no chrome is not doing it. neither is windows. It's Firefox removing them. Any explanation would be nice.

Hello, editing Bookmarks is a manual process within Firefox Bookmarks. I would like to export sub folders and edit them on my preferred desktop text editors, then re-import said edited Firefox Bookmarks folder.

I have tried Firefox sub folder:

• dragging and dropping to Desktop, however fails
• copying/pasting to Desktop, however fails
• AI promises the world like a conservative politician's gish gallop, but nothing works and wrecks the current setup.

I have exported the entire Bookmaks.html file, however editing html to text, then somehow only text remained without urls. So now I have restored from an old 3rd party's bookmarks and need to clean what Bookmarks are left. Sub folder management would be easier than entire Bookkmarks.html.

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/

Searching around these links is too difficult to find where to post any questions, which happens to be on this link https://support.mozilla.org/en-US/questions/

Please make UX friendlier.

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + on the tabs for years. I know, big deal, it's just inconvenient, interrupts my train of thought to switch, which is no big deal. But if anyone has a moment and can answer, it would be a blessing for me. Thank you.