Firefox Community Forum

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

Hello, I want to add a secondary email to my Mozilla account. I have looked at the help page but can't get the first step of the instructions to work. See image 1 below.

This is the only "Burger" I can see, and I am Signed In to Support. See image 2 below.

This Menu does not have an option for "Manage Account"

Please Help,

Yours Sincerely, Ms Jacq Felis.

When I open Firefox browser the browser restsets and changes color to pink in the web address line. I have asked this question before. Is there someone technically familar with Firefox that can resolve this issue?

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks

Hi. I am getting vertical lines sometimes. I have included two screen shots. I have checked browser.display.document_color_use = 0, and it was zero. I have tired this in Chrome and it works fine. And I tried in Firefox safe mode, and it still does these strange lines on some websites. I am running Windows 10, and have no other graphic issues except these lines. Websites are Windy.com and google maps. Thanks very much! James

Hello! I have Firefox and Google set to Dark Mode. Suddenly this week, when I do a search, the answers are coming up not in dark mode. I can hit refresh several times and it will eventually go back to being Dark.

I have checked and I am running the lastest version of Firefox and my Windows is up to date.

Does anyone have any ideas?

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The instructions I found from Adobe themselves don't seem to account for the most recent version (unclear which version I have, I got it off the microsoft store) and there's a FAQ board saying the extension is only available for versions 73 and older. Is it simply not available for me or am I not looking hard enough? Thanks!

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happens in FireFox, edge and chrome seem to work ok

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

Windows operating system crashed and I had to reload it but before I did I coped all my files to an external drive Now Im back up running but need my bookmarks and saved passwords from my old firefox file What folderdo I need to copy from my backup to get my data back Note I can not run the old firefox progrea,

I want to enable cookies for outlook only,the rest I don't want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then click on camp chairs, and that is where it stops. I tried it using microsoft edge and it works fine, so my desktop pc isn't the problem. Sportsmans Warehouse has a similar web site layout and it works fine, so the 228 kb is strictly related to cabelas. The 228 kb of cached web content that won't clear and the cabelas problems started together.

No matter how many times I clear the cookies, data, web cache, that 228 kb stays right there.

If I can find some way to clear that 228 kb, I bet cabelas will again work.

Thanks in advance!

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solutions such as changing privileges to reinstalling firefox entirely. I have checked other browsers on my computer and it is just firefox.

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

here is the video: https://streamable.com/zffknq the issue is about transparent bar with vertical addons and slowly fullscreen animation, and the fullscreen animation isn't config-able, I already set full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 in about:config, and disable sidebar or userChrome is not work too. and this is happend about one mouth ago after my nixos update firefox.